Customer Data Integrity Specialist — 1yr Contract

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 25,000 - 42,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an administrative professional to provide operational support, updating customers’ personal information, handling email inquiries, and ensuring records are accurate and up to date. This 1-year contract requires attention to detail and strong MS Office skills.

The role involves processing update requests, responding to inquiries, and data cleansing, with a focus on compliance and high-quality record keeping. Eunos site with regular hours.

Qualifications

• Diploma or Degree in Banking, Finance, Business, Accounting or related field.
• 1–3 years of relevant experience in insurance or administrative roles.
• Meticulous, organised with strong written and verbal communication.
• Proficient in MS Office, especially Excel and Word.
• Strong problem-solving, interpersonal and customer service skills.

Responsibilities

• Process customers’ personal updates as maker and checker for accuracy.
• Monitor and respond to enquiries via the team mailbox.
• Perform data cleansing to correct incomplete records.
• Conduct post-production checks to verify updates.
• Sort returned mail and log information in Excel for upload.
• Support other admin duties as assigned by supervisors.
• Follow procedures and regulatory requirements; escalate concerns when needed.

Skills

Attention to detail

Communication

Customer service

Interpersonal skills

Education

Diploma or Degree in Banking, Finance, Business, Accounting

Tools

Excel

Word

Job description

PERSOL Singapore Pte Ltd is seeking an administrative professional to provide operational support, updating customers’ personal information, handling email inquiries, and ensuring records are accurate and up to date. This 1-year contract requires attention to detail and strong MS Office skills.

The role involves processing update requests, responding to inquiries, and data cleansing, with a focus on compliance and high-quality record keeping. Eunos site with regular hours.