Data & Operations Specialist: Process Improvement & Analytics

BGC Group Pte Ltd; Singapore; On-site; SGD 54,000 - 62,000; Full time

Job summary

BGC Group Pte Ltd in Singapore is seeking a detail-oriented professional to support data operations, incident tracking, and process improvements across multiple teams. You will analyze data, prepare reports, and help implement best practices to boost operational efficiency.

Responsibilities include coordinating with stakeholders, drafting clear emails and documentation, and providing administrative support for ongoing projects.

Qualifications

• Bachelor's degree in a relevant discipline.
• Prior working experience in the public sector or government-related environment will be advantageous.
• Strong written and verbal communication skills, with the ability to draft clear and professional emails.
• Experience in data analysis, process improvement, or operations support.
• Familiarity with incident management or system administration processes will be an advantage.
• Good analytical and problem-solving abilities with strong attention to detail.
• Ability to manage multiple tasks, coordinate with stakeholders, and support project activities.
• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.

Responsibilities

• Support the management and tracking of operational incidents, including data-related matters and system administration activities.
• Conduct data analysis to identify trends, gaps, and opportunities for process improvements.
• Assist in developing recommendations and improvement strategies to enhance operational efficiency.
• Collaborate with various teams to review workflows, implement best practices, and support continuous improvement efforts.
• Provide administrative and operational support for ongoing projects and daily business requirements.
• Prepare clear and professional written communications, reports, and documentation.

Skills

Data analysis

Process improvement

Operations support

Stakeholder collaboration

Documentation

Communication skills

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

BGC Group Pte Ltd in Singapore is seeking a detail-oriented professional to support data operations, incident tracking, and process improvements across multiple teams. You will analyze data, prepare reports, and help implement best practices to boost operational efficiency.

Responsibilities include coordinating with stakeholders, drafting clear emails and documentation, and providing administrative support for ongoing projects.