Data-Driven Café Operations Manager (1–2 Stores)

Mapped; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Mapped is seeking an analytical, business-savvy Business Operations Manager to join our expanding team in Singapore. You will own 1–2 stores, drive operational excellence, and partner across the business to grow profitability through data-driven decisions.

The role combines strategic planning with hands-on operations, requiring a Bachelor’s degree in Business and 2–3 years in operations or growth-focused roles, ideally within F&B. A proactive, leadership-oriented mindset is essential.

Qualifications

• Bachelor’s Degree in Business or related field from a reputable university
• 2–3 years proven experience in business operations, data/growth roles, preferably in F&B
• Entrepreneurial, hands-on attitude with service quality focus
• Analytical and data-driven with ability to translate metrics into business goals
• Ability to learn quickly, work independently and collaboratively
• Good communication and leadership abilities

Responsibilities

• Drive daily café operations, service quality and team performance across 1–2 outlets
• Develop and implement sales, cost and growth strategies to optimize profitability
• Use data such as sales trends and customer demographics to refine offerings and drive revenue
• Lead staff hiring, training and development to build a strong team
• Maintain vendor relationships, manage inventory and control operational costs
• Ensure compliance with health, safety and quality standards across stores

Skills

Analytical mindset

Business acumen

Data-driven

Leadership skills

Education

Bachelor’s Degree in Business

Job description

Mapped is seeking an analytical, business-savvy Business Operations Manager to join our expanding team in Singapore. You will own 1–2 stores, drive operational excellence, and partner across the business to grow profitability through data-driven decisions.

The role combines strategic planning with hands-on operations, requiring a Bachelor’s degree in Business and 2–3 years in operations or growth-focused roles, ideally within F&B. A proactive, leadership-oriented mindset is essential.