Data Centre Resident Engineer

Rapsys Technologies Pte Ltd.; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

Rapsys Technologies Pte Ltd. in Singapore is seeking a Data Centre Resident Engineer to oversee daily data centre operations, troubleshoot issues, and maintain critical infrastructure.

This on-site role requires hands-on technical skills and a proactive approach to incident response. You will conduct inspections, monitor systems, manage access security, document health checks, and coordinate with technical teams to ensure safe, reliable operations and smooth escalation paths.

Qualifikationen

• Proven experience in data center operations or IT infrastructure management.
• Strong knowledge of server hardware, networking equipment, and data center architecture.
• Proficiency with monitoring and alerting systems commonly used in data center environments.
• Solid understanding of physical infrastructure components including cooling, power distribution, and backup systems.
• Experience with incident response and troubleshooting methodologies.
• Excellent organizational and documentation skills.
• Strong analytical and problem-solving abilities.
• Effective communication skills and ability to work collaboratively with technical teams.
• Preferred: ITIL certification or equivalent industry certification.
• Preferred: Experience with data center management tools and software.
• Preferred: Knowledge of ISO 27001 or Uptime Institute best practices.
• Preferred: Experience with virtualization platforms and cloud infrastructure.

Aufgaben

• Conduct regular physical inspections of IT infrastructure and equipment.
• Monitor and report on the operational status of systems, servers, and network devices.
• Identify and elevate hardware issues or anomalies to the appropriate technical teams.
• Document findings and maintain accurate health check records.
• Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas.
• Verify access credentials and ensure compliance with security protocols.
• Maintain visitor logs and ensure all escorted activities adhere to facility security policies.
• Safely handle and relocate IT equipment, servers, and hardware within the data centre.
• Coordinate with technical teams to ensure proper handling procedures.
• Update asset inventory and configuration records following equipment moves.
• Ensure compliance with safety standards and minimise operational disruption.
• Perform tape backup operations, including loading, unloading, and storage of backup media.
• Follow established backup schedules and procedures.
• Verify backup completion and report any failures or issues.
• Maintain secure storage and proper labelling of backup tapes.
• Coordinate with off-site storage vendors as required.
• Respond to urgent on-site support requests from remote technical teams.
• Assist with KMS (Key Management System) access requests.
• Support GDC (Government Data Centre) security seal requests and verification.
• Manage rack access permissions and maintain the RE Rack Access List.
• Perform other operational tasks as assigned to support data centre operations.

Kenntnisse

Data center operations

Server hardware

Networking equipment

Monitoring systems

Incident response

Documentation

Security protocols

Communication

Jobbeschreibung

We're Hiring: Data Centre Resident Engineer!

We are looking for a skilled and dedicated Data Centre Resident Engineer to join our team in Singapore. The ideal candidate will have hands‑on experience managing data center operations, troubleshooting technical issues, and ensuring the smooth functioning of critical infrastructure. If you have a passion for technology and thrive in fast‑paced environments, we want to hear from you!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Data Centre Resident Engineer

Job Description

We are seeking a detail‑oriented and analytical Data Centre Resident Engineer to join our team in Singapore. In this role, you will be responsible for the day‑to‑day operations and maintenance of our data center infrastructure, ensuring optimal performance, reliability, and security of our critical systems. As a resident engineer, you will provide on‑site technical support and be the first point of contact for operational issues, working efficiently to resolve incidents and maintain our infrastructure at peak performance.

• Conduct regular physical inspections of IT infrastructure and equipment
• Monitor and report on the operational status of systems, servers, and network devices
• Identify and elevate hardware issues or anomalies to the appropriate technical teams
• Document findings and maintain accurate health check records
• Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas
• Verify access credentials and ensure compliance with security protocols
• Maintain visitor logs and ensure all escorted activities adhere to facility security policies
• Safely handle and relocate IT equipment, servers, and hardware within the data centre
• Coordinate with technical teams to ensure proper handling procedures
• Update asset inventory and configuration records following equipment moves
• Ensure compliance with safety standards and minimise operational disruption
• Perform tape backup operations, including loading, unloading, and storage of backup media
• Follow established backup schedules and procedures
• Verify backup completion and report any failures or issues
• Maintain secure storage and proper labelling of backup tapes
• Coordinate with off‑site storage vendors as required
• Respond to urgent on‑site support requests from remote technical teams
• Assist with KMS (Key Management System) access requests
• Support GDC (Government Data Centre) security seal requests and verification
• Manage rack access permissions and maintain the RE Rack Access List
• Perform other operational tasks as assigned to support data centre operations

Qualifications

• Proven experience in data center operations or IT infrastructure management
• Strong knowledge of server hardware, networking equipment, and data center architecture
• Proficiency with monitoring and alerting systems commonly used in data center environments
• Solid understanding of physical infrastructure components including cooling, power distribution, and backup systems
• Experience with incident response and troubleshooting methodologies
• Excellent organizational and documentation skills
• Strong analytical and problem‑solving abilities
• Effective communication skills and ability to work collaboratively with technical teams
• Preferred: ITIL certification or equivalent industry certification
• Preferred: Experience with data center management tools and software
• Preferred: Knowledge of industry standards such as ISO 27001 or Uptime Institute best practices
• Preferred: Experience with virtualization platforms and cloud infrastructure