Data Centre Resident Engineer

Tap Growth ai; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

Tap Growth ai is hiring a Data Centre Resident Engineer in Singapore. The role follows a 12-hour shift schedule with a 2-on/2-off rotation and day/night shifts, requiring on-site presence at the data centre.

Responsibilities include inspections, monitoring, access control, backup operations, and coordinating with technical teams to ensure safety and continuity of operations. The candidate will maintain asset inventories, assist with KMS and GDC security seal processes, and handle secure

Qualifications

• Proven experience in data center operations or IT infrastructure management.
• Strong knowledge of server hardware, networking equipment, and data center architecture.
• Proficiency with monitoring and alerting systems commonly used in data center environments.
• Solid understanding of physical infrastructure components including cooling, power distribution, and backup systems.
• Experience with incident response and troubleshooting methodologies.
• Excellent organizational and documentation skills.
• Strong analytical and problem-solving abilities.
• Effective communication skills and ability to work collaboratively with technical teams.
• Preferred: ITIL certification or equivalent industry certification.
• Preferred: Experience with data center management tools and software.
• Preferred: Knowledge of ISO 27001 or Uptime Institute best practices.
• Preferred: Experience with virtualization platforms and cloud infrastructure.

Responsibilities

• Conduct regular physical inspections of IT infrastructure and equipment.
• Monitor and report on the operational status of systems, servers, and network devices.
• Identify and escalate hardware issues to the appropriate technical teams.
• Document findings and maintain accurate health check records.
• Provide secure escort services for authorised personnel within restricted data centre areas.
• Verify access credentials and ensure compliance with security protocols.
• Maintain visitor logs and ensure escorted activities adhere to facility policies.
• Safely handle and relocate IT equipment, servers, and hardware within the data centre.
• Coordinate with technical teams to ensure proper handling procedures.
• Update asset inventory and configuration records following equipment moves.
• Ensure compliance with safety standards and minimise operational disruption.
• Perform tape backup operations and verify backup completion.
• Maintain secure storage and proper labelling of backup tapes.
• Coordinate with off-site storage vendors as required.
• Respond to urgent on-site support requests from remote technical teams.
• Assist with KMS access requests and GDC security seal verifications.
• Manage rack access permissions and maintain the RE Rack Access List.
• Perform other operational tasks as assigned to support data centre operations.

Skills

Data center operations

Server hardware

Networking equipment

Monitoring & alerting

Incident response

Documentation

Analytical thinking

Communication

Education

Bachelor's degree in IT/Engineering

Tools

DCIM tools

Monitoring systems

Asset management software

Job description

We're Hiring: Data Centre Resident Engineer!

Location: Singapore, Singapore

Work Mode: Work from Office

Role: Data Centre Resident Engineer

This role will be a 12 hour shift, 2 days work 2 days off (most likely - day night off off), work days will be on rotations (Day, night shift)

Job Description

• Conduct regular physical inspections of IT infrastructure and equipment
• Monitor and report on the operational status of systems, servers, and network devices
• Identify and escalation hardware issues or anomalies to the appropriate technical teams
• Document findings and maintain accurate health check records
• Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas
• Verify access credentials and ensure compliance with security protocols
• Maintain visitor logs and ensure all escorted activities adhere to facility security policies
• Safely handle and relocate IT equipment, servers, and hardware within the data centre
• Coordinate with technical teams to ensure proper handling procedures
• Update asset inventory and configuration records following equipment moves
• Ensure compliance with safety standards and minimise operational disruption
• Perform tape backup operations, including loading, unloading, and storage of backup media
• Follow established backup schedules and procedures
• Verify backup completion and report any failures or issues
• Maintain secure storage and proper labelling of backup tapes
• Coordinate with off-site storage vendors as required
• Respond to urgent on-site support requests from remote technical teams
• Assist with KMS (Key Management System) access requests
• Support GDC (Government Data Centre) security seal requests and verification
• Manage rack access permissions and maintain the RE Rack Access List
• Perform other operational tasks as assigned to support data centre operations

Qualifications

• Proven experience in data center operations or IT infrastructure management
• Strong knowledge of server hardware, networking equipment, and data center architecture
• Proficiency with monitoring and alerting systems commonly used in data center environments
• Solid understanding of physical infrastructure components including cooling, power distribution, and backup systems
• Experience with incident response and troubleshooting methodologies
• Excellent organizational and documentation skills
• Strong analytical and problem-solving abilities
• Effective communication skills and ability to work collaboratively with technical teams
• Preferred: ITIL certification or equivalent industry certification
• Preferred: Experience with data center management tools and software
• Preferred: Knowledge of industry standards such as ISO 27001 or Uptime Institute best practices
• Preferred: Experience with virtualization platforms and cloud infrastructure