Data Centre NOC Operator – 24/7 Shifts

NETS Group; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Network For Electronic Transfers (S) in Singapore seeks an L1 Application Monitoring Officer to ensure smooth NOC operations and the reliable running of core services. You will perform hourly checks, monitor system status, and participate in incident management within a fast-paced data centre environment.

The role requires a Diploma in IT, experience in data centres, and the ability to work 24/7 on rotating shifts while collaborating with diverse IT teams to maintain uptime and security.

Qualifications

• Diploma in Information Technology or related field.
• Minimum 3 years of data centre operations experience.
• Proficiency in MS Office; Windows and Linux operating systems.

Responsibilities

• Perform hourly services and system checks.
• Provide onsite support activities in external Data Centre when required.
• Conduct first level checks on all application batch logs to ensure there are no exceptional error messages.
• Actively monitor all systems’ status using the Central Monitoring System or applications log.
• Escalate and raised incident tickets when there are hardware or suspected hardware malfunctions for problem solving.
• Provide first level support for L2 on all business requirements.
• Perform all batch and operational duties, functions and tasks that are documented in the checklists.
• Perform tests that involve L1 like performing routine batch-runs, weekends system test and User Acceptance Tests (UAT).

Skills

Data centre operations

MS Office

Windows OS

Linux OS

Shift work (24/7 rotating)

Interpersonal skills

Team spirit

Education

Diploma in Information Technology

Tools

Microsoft Office

Windows

Linux

Job description

Network For Electronic Transfers (S) in Singapore seeks an L1 Application Monitoring Officer to ensure smooth NOC operations and the reliable running of core services. You will perform hourly checks, monitor system status, and participate in incident management within a fast-paced data centre environment.

The role requires a Diploma in IT, experience in data centres, and the ability to work 24/7 on rotating shifts while collaborating with diverse IT teams to maintain uptime and security.