Associate Engineer (OIM)- NOC

NetLinkTrust; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

NetLink Trust is hiring for an Operations, Implementation & Maintenance role in Singapore. The candidate will handle escalations, monitor networks, and support SOC/IT monitoring on a 12-hour rotating shift, with on-site duties at Seletar CO. No prior experience required as on-the-job training is provided.

Candidates should possess a NITEC or Diploma and demonstrate good communication, a positive mindset, and a willingness to learn in a buddy-system environment.

Qualifications

• NITEC or Diploma in any field.
• Able to perform 12 hours rotating shift.
• No experience needed as on-the-job training will be provided.
• Positive mindset and attitude.
• Possess good communication skills
• Willingness to learn

Responsibilities

• Attend to escalations from internal and external stakeholders
• Attend to 24/7 NOC phone line and emails
• Perform network monitoring and fault management
• Manage network outage notifications to customers
• Assist with daily SOC (Security Operations Centre) and IT monitoring duties
• Coordination of operation activities
• Layer 1 (fibre optic) network analysis and troubleshooting.
• Manage and respond to facility and security alarms.
• Timely response to incidents/ breaches within Central Office
• Perform any other ad-hoc duties as per assigned by supervisors

Skills

Communication skills

Willingness to learn

Positive mindset

Education

NITEC or Diploma

Job description

Job Function Operations, Implementation & Maintenance

Reference Number 001/152

Advertised 4 days ago

Experience Required 0 to 1 year

Job purpose

Duties and responsibilities

• Attend to escalations from internal and external stakeholders
• Attend to 24/7 NOC phone line and emails
• Perform network monitoring and fault management
• Manage network outage notifications to customers
• Assist with daily SOC (Security Operations Centre) and IT monitoring duties
• Coordination of operation activities
• Layer 1 (fibre optic) network analysis and troubleshooting.
• Manage and respond to facility and security alarms.
• Timely response to incidents/ breaches within Central Office
• Perform any other ad-hoc duties as per assigned by supervisors

Job Requirements

Qualifications & Requirements

• NITEC or Diploma in any field.
• Able to perform 12 hours rotating shift duty.
• No experience needed as on-the-job training will be provided
• Positive mindset and attitude.
• Possess good communication skills
• Able to work in a buddy system oriented environment
• Willingness to learn

Working conditions

• 12-hours rotating shift. 2 days work, 2 days off.
• Working Location: Seletar CO

About NetLink Trust

NetLink Trust designs, builds, owns and operates the fibre network infrastructure which is the foundation of Singapore’s Next Generation Nationwide Broadband Network.