Data Centre Operations Engineer

NCS; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NCS, a leading AI Tech Services company in Singapore, is seeking a Data Centre Operations Specialist to join our operations team and support critical IT infrastructure. You will oversee day-to-day batch scheduling, monitoring, and incident escalation.

Responsibilities include server health checks (Windows/Linux), OS patching, mainframe activities, tape management, backup logistics, reporting, and Remote Hands support.

Qualifications

• Diploma, NITEC/Higher NITEC in IT or related discipline.
• Experience in Data Centre, NOC, IT Operations or Command Centre environment preferred.
• Basic understanding of Windows, Linux servers and batch processing.
• Able to follow SOPs and work instructions accurately.
• Willing to work rotating shifts including nights, weekends and public holidays.

Responsibilities

• Batch Scheduling, Monitoring & Execution using approved tools.
• Infrastructure & Alert Monitoring and incident escalation.
• Server & System Operations with health checks on Windows and Linux servers, including patching.
• Mainframe IPL and service control activities.
• Backup Media & Tape management and offsite storage.
• Printing, Dispatch and Remote Hands support; data centre access coordination.
• Reporting: daily/weekly/monthly SLA and performance reports.

Skills

IT Operations Monitoring

Batch Operations

Server Operations

Backup & Tape Management

Remote Hands Support

Operational Reporting

SOP & Work Instruction Compliance

Service Delivery & SLA Awareness

Education

Diploma, NITEC/Higher NITEC or equivalent qualification in Information Technology, Computer Engineering, Information Systems or a related discipline

Tools

Dynamic Workload Console

Control-M

Dollar Universe

QRadar

SolarWinds

NetBackup

LogicMonitor

Grafana

OS Patching (Windows / Linux)

System Health Check Monitoring

Batch Job Monitoring

Ticketing System

Cloud Alert Monitoring

Network Monitoring

Service Desk

Windows AD

Cyber Ark

Job description

NCS, a leading AI Tech Services company in Singapore, is seeking a Data Centre Operations Specialist to join our operations team and support critical IT infrastructure. You will oversee day-to-day batch scheduling, monitoring, and incident escalation.

Responsibilities include server health checks (Windows/Linux), OS patching, mainframe activities, tape management, backup logistics, reporting, and Remote Hands support.