Data Center M&E Engineer

Dexian Asia Pacific; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Dexian Asia Pacific in Singapore seeks an experienced M&E services coordinator to provide timely reporting, incident and change management support for data center operations. You will coordinate information flow during M&E incidents and review reports for trend insights.

The role includes vendor management, budget support, contract review, and ensuring safety compliance and KPI/SLA performance, with oversight of maintenance activities and energy monitoring across colocation facilities.

Qualifications

• Demonstrated experience delivering M&E engineering services in mission-critical or data center environments.
• Capability to support services within regulated or financial services environments.
• Familiarity with structured service management practices (e.g. incident, change, and problem management).

Responsibilities

• Provide timely reporting and escalation of operational issues to designated Client contacts.
• Provide incident, event, and problem management support.
• Coordinating information flow during M&E related incidents.
• Reviewing incident reports and preparing periodic trend summaries.
• Tracking post-incident actions and remediation items to closure.
• Provide cost and contract support services, including: Supporting preparation of operating budgets related to M&E services.
• Reviewing vendor invoices for scope and contractual alignment.
• Provide change management support services, ensuring M&E related changes follow agreed change processes, with appropriate documentation and reporting.
• Vendor management support services, including coordination with third-party service providers to: Monitor compliance with Health & Safety requirements.
• Monitor performance against agreed KPIs and SLAs.
• Support oversight of vendor-generated documentation, including works method statements, risk assessments, and permit-to-work submissions.
• Provide oversight and coordination support for routine and ad-hoc M&E maintenance activities within the data centers, ensuring risks are identified, mitigated, and appropriately communicated.
• Support monitoring and reporting of data center energy consumption and utilization, based on information provided by colocation facility operators.
• Support data center environments with M&E infrastructure such as UPS, generators, cooling, and power distribution.
• Coordinate within IT-enabled infrastructure environments.

Skills

M&E engineering

Data center

Incident management

Change management

Problem management

Vendor management

KPI monitoring

SLA compliance

Job description

• Provide timely reporting and escalation of operational issues to designated Client contacts
• Provide incident, event, and problem management support, including:
• Coordinating information flow during M&E?related incidents
• Reviewing incident reports and preparing periodic trend summaries
• Tracking post?incident actions and remediation items to closure
• Provide cost and contract support services, including:
• Supporting preparation of operating budgets related to M&E services
• Reviewing vendor invoices for scope and contractual alignment
• Provide change management support services, ensuring M&E?related changes follow agreed change processes, with appropriate documentation and reporting
• Vendor management support services, including coordination with third?party service providers to:
• Monitor compliance with Health & Safety requirements
• Monitor performance against agreed KPIs and SLAs
• Support oversight of vendor?generated documentation, including works method statements, risk assessments, and permit?to?work submissions
• Provide oversight and coordination support for routine and ad?hoc M&E maintenance activities within the data centers, ensuring risks are identified, mitigated, and appropriately communicated
• Support monitoring and reporting of data center energy consumption and utilization, based on information provided by colocation facility operators
• Support data center environments with M&E infrastructure such as UPS, generators, cooling, and power distribution
• Coordinate within IT?enabled infrastructure environments

Desired Service Team Capabilities

• Demonstrated experience delivering M&E engineering services in mission?critical or data center environments
• Capability to support services within regulated or financial services environments
• Familiarity with structured service management practices (e.g. incident, change, and problem management)