Supervisor (Facilities Management)

Pro-Matrix Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Pro-Matrix Pte Ltd in Singapore seeks an experienced professional to lead Critical System Operations & Monitoring. The role covers supervision of all essential M&E systems, coordination of generator/UPS tests, and ensuring reliable plant performance.

You will review daily logs, conduct site walkthroughs, and prepare Change Management documentation. The position requires strong leadership for shift teams, vendor liaison, and a focus on reliability and safety.

Qualifications

• Experience supervising and coordinating M&E operations in large facilities.
• Ability to read electrical/mechanical drawings and system alarms.
• Strong understanding of MOS, RA, SOPs, MOPs and EOPs.

Responsibilities

• Supervise daily operation of all critical M&E systems (electrical, mechanical, fire protection, BMS, DCIM).
• Coordinate load transfers during generator or UPS testing.
• Review logs, checklists, and shift reports; conduct site walkthroughs.
• Prepare Change Management documentation and ensure logs/calibration records are kept.
• Lead Incident Commander on critical incidents and coordinate restoration efforts.
• Manage site staff deployment, attendance, and safety practices.
• Coordinate with vendors for PMs, testing, and commissioning works.
• Review PM reports for adherence to specifications and drive improvements.

Skills

Electrical Systems

Mechanical Systems

Fire Systems

Documentation & SOPs

Root Cause Analysis

Job description

Critical System Operations & Monitoring

• Supervise daily operation of all critical M&E systems (electrical, mechanical, fire protection, BMS, and DCIM).
• Coordinate load transfers during generator or UPS testing.
• Ensure smooth functioning of M&E systems not limited to - UPS, DRUPS, generators, chillers, CRAH/CRAC, switchgear, fire panels and distribution panels.
• Review and verify daily plant logs, checklists, and shift reports submitted by Shift/Onsite Engineers.
• Conduct regular site walkthroughs to ensure systems and equipment are within normal operating parameters.
• Preparation of MOP to create CM (Change Management) (if applicable)
• Review of timesheets and shift reports before sending for next level approval
• Review of maintenance forms, PTW, LOTO records, and vendor service reports.
• Maintain accurate system logs, equipment history, and calibration records.

Team Leadership & Supervision

• Manage Staff deployment and attendance administration
• Motivate site staff and ensure safe & conducive work environment
• Provide on-the-job training and coaching on equipment operation, fault response, and documentation.
• Review team performance against KPIs and identify competency gaps.
• Conduct shift briefings and handovers to ensure information continuity. (Toolbox Briefings)
• Maintain discipline, teamwork, and communication across all shift teams.
• Provide support to other FM site Teams for any emergency situations

Preventive, Predictive & Corrective Maintenance

• Plan, schedule, and monitor preventive maintenance (PM) activities.
• Coordinate with vendors for PMs, testing, and commissioning works.
• Review PM reports and verify completion quality and adherence to specifications.
• Lead or support troubleshooting during faults and breakdowns; ensure prompt corrective actions.
• Track maintenance performance metrics and identify recurring issues for reliability improvement.
• Generating the Lifecycle replacement programme and propose to the next level for prevention of pre-mature failure.

Incident & Emergency Response

• Serve as Incident Commander or first-level escalation for critical incidents.
• Lead immediate containment, coordinate system restoration, and ensure accurate communication to management and client.
• Conduct Root Cause Analysis (RCA) and produce detailed incident reports.
• Prepare, upkeep and monitor the action plan for proper closure
• Remote standby for minor issues during after office hours.

Client & Vendor Management

• Plan and coordinate site access and works to minimize disruption to site / IT operations.
• Evaluate vendor performance and evaluate deficiencies to management.
• Attend monthly meetings and provide physical presence on site.
• Manage onsite vendors and ensure timely and quality work
• Manage customers’ expectation and deliverables and establish rapport for long term customer relationship
• Ensure continuous site improvements in areas of M&E Infrastructure, green initiatives, and operational processes

Other Duties

• Any other duties assigned by Asst Manager / Manager

Required Skills & Competencies

• Strong understanding of electrical (LV/HV), mechanical (HVAC/chiller), and fire systems
• Capable of preparing MOS, RA, ERP, SOPs, MOPs, and EOPs.
• Ability to read SLDs, schematics, and interpret system alarms.
• Knowledge of PTW, LOTO, confined space, and emergency procedures.
• Reliable team player with a strong sense of accountability.
• Root cause analysis, performance trending, system diagnostics.