Cybersecurity Operations Engineer (Intune)

Ensign InfoSecurity; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ensign InfoSecurity is seeking a hands-on Operations Engineer to manage enterprise endpoint environments with a focus on Microsoft Intune and modern device management. You will ensure secure, reliable endpoint operations across corporate devices while supporting users and business functions.

Responsibilities include provisioning, configuration, patching, compliance enforcement, decommissioning, and collaboration with cybersecurity teams on remediation and incident response.

Qualifications

• Hands-on experience with Microsoft Intune and modern endpoint management.
• Strong knowledge of Windows device management and Active Directory / Azure AD.
• Experience with Group Policy, device imaging, and patch management.
• Familiarity with endpoint security controls and compliance enforcement.
• Experience supporting enterprise mobility (MDM/MAM).
• Experience with Microsoft Entra ID (Azure AD), Autopilot, and conditional access.
• Knowledge of endpoint security tools (Defender, EDR solutions).
• Shift work required; ability to cover AM/PM rotations.

Responsibilities

• Administer and manage endpoints using Microsoft Intune and Microsoft Endpoint Manager.
• Manage device lifecycle including provisioning, configuration, patching, compliance enforcement, and decommissioning.
• Implement and maintain device configuration profiles, security baselines, and compliance policies.
• Support Windows, macOS, iOS, and Android enterprise environments.
• Provide Level 2/3 operational support for endpoint and mobility issues.
• Monitor endpoint health, performance, and security posture.
• Troubleshoot enrollment, policy conflicts, patch failures, and application deployment issues.
• Work with Service Desk to resolve escalated endpoint incidents.
• Enforce endpoint security policies including encryption, conditional access, and device compliance.
• Support audit and governance requirements related to endpoint management.
• Collaborate with cybersecurity teams on vulnerability remediation and incident response.
• Develop scripts and automation to improve operational efficiency.
• Maintain documentation, SOPs, and knowledge base articles.
• Recommend improvements to endpoint architecture and device management processes.

Skills

Microsoft Intune

Endpoint management

Azure AD / Entra ID

Group Policy

Patch management

Endpoint security controls

MDM/MAM

Autopilot / conditional access

Defender / EDR

Shift-based work

Education

Diploma or Degree in IT / CS

Job description

We are seeking a hands-on Operations Engineer to manage and support enterprise endpoint environments, with a strong focus on Microsoft Intune and modern device management. The role is responsible for ensuring secure, reliable, and efficient endpoint operations across corporate devices while supporting users and business functions.

Key Responsibilities

• Administer and manage endpoints using Microsoft Intune and Microsoft Endpoint Manager
• Manage device lifecycle including provisioning, configuration, patching, compliance enforcement, and decommissioning
• Implement and maintain device configuration profiles, security baselines, and compliance policies
• Support Windows, macOS, iOS, and Android enterprise environments

Operations & Support

• Provide Level 2/3 operational support for endpoint and mobility issues
• Monitor endpoint health, performance, and security posture
• Troubleshoot device enrollment, policy conflicts, patch failures, and application deployment issues
• Support software packaging, deployment, and updates across managed devices
• Work closely with Service Desk to resolve escalated endpoint incidents

Security & Compliance

• Enforce endpoint security policies including encryption, conditional access, and device compliance
• Support audit and governance requirements related to endpoint management
• Collaborate with cybersecurity teams on vulnerability remediation and incident response
• Develop scripts and automation to improve operational efficiency
• Maintain documentation, SOPs, and knowledge base articles
• Recommend improvements to endpoint architecture and device management processes

Requirements

• Hands-on experience with Microsoft Intune and modern endpoint management
• Strong knowledge of Windows device management and Active Directory / Azure AD
• Experience with Group Policy, device imaging, and patch management
• Familiarity with endpoint security controls and compliance enforcement
• Experience supporting enterprise mobility (MDM/MAM)
• Experience with Microsoft Entra ID (Azure AD), Autopilot, and conditional access
• Knowledge of endpoint security tools (Defender, EDR solutions)
• You will be required to be on be on shift schedule
• Working hours: AM- 8:00am to 8:00pm / PM- 8:00pm to 8:00am

Qualifications & Experience

• Diploma or Degree in IT, Computer Science, or related field
• At least 2 years of experience in IT operations, endpoint management, or EUC engineering
• Experience supporting enterprise-scale environments
• Strong troubleshooting and problem-solving skills
• Ability to manage incidents under SLA-driven environments
• Detail-oriented with strong operational discipline
• Good to have certifications with Microsoft Endpoint Administrator Associate, ITIL Foundation