Customer Success & Order Coordinator

Job-Skills Integrator-Precision Engineering (JSIT-PE); Singapore; On-site; SGD 36,000 - 45,000; Full time

Job summary

Allied MFG Pte Ltd is looking for a Customer Services Officer to provide vital administrative support ensuring customer orders are handled accurately. This role is critical to avoid business losses due to missed orders and requires attention to detail and the ability to manage multiple tasks efficiently.

The ideal candidate should have 3-5 years of experience in customer service, possess a Nitec in Business Studies, and be ready to adapt to a dynamic work environment in Singapore's Precision Engineering sector.

Qualifications

• 3-5 years of experience as a Customer Service Officer.
• Familiar with procedures and policies for customer sales contracts.
• Completes daily work tasks for sales orders and invoices.

Responsibilities

• Administer paperwork related to quotes, sales orders, and invoices.
• Manage customer emails and respond to inquiries professionally.
• Attend to customer calls and inquiries, channeling to the correct sales person.

Skills

Time management

Customer service skills

Attention to detail

Ability to learn quickly

Education

Nitec in Business Studies

Job description

Allied MFG Pte Ltd is looking for a Customer Services Officer to provide vital administrative support ensuring customer orders are handled accurately. This role is critical to avoid business losses due to missed orders and requires attention to detail and the ability to manage multiple tasks efficiently.

The ideal candidate should have 3-5 years of experience in customer service, possess a Nitec in Business Studies, and be ready to adapt to a dynamic work environment in Singapore's Precision Engineering sector.