Customer Service & Supply Chain Coordinator (Import/Export & Inventory) - Letter of Credit (LC)

STAFFKING PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Medical consultation fee reimbursement

5 days work week

Stable opportunity with a Singapore‑基基

Staff King Pte Ltd

Job summary

Staff King Pte Ltd in Singapore is seeking an experienced customer service and order processing professional to handle inquiries by phone and email, prepare quotations and convert them into sales orders. You will check stock, coordinate replenishment, verify payments, arrange delivery, and liaise with suppliers and freight forwarders to manage import/export shipments.

Strong attention to detail and multitasking are essential.

Qualifications

• Minimum 2 years of relevant experience in customer service, order processing, import/export documentation or a related role.
• Practical experience handling Letters of Credit (LCs) and familiarity with UCP 600 and bank-required shipping documentation.
• Experience in inventory or stock management, including stock availability, incoming goods, sales demand and replenishment planning.
• Familiarity with freight forwarding, shipment coordination and import/export documents such as Bills of Lading, Packing Lists and Commercial Invoices.
• Good communication, coordination and organisational skills, with strong attention to detail and the ability to manage multiple orders accurately.

Responsibilities

• Handle customer enquiries via phone and email, prepare quotations and convert them into sales orders.
• Check stock availability, monitor incoming goods and sales demand, and coordinate replenishment to maintain inventory.
• Verify customer payments and coordinate order release, packing, delivery arrangements.
• Liaise with suppliers, freight forwarders and internal departments to coordinate import/export shipments and resolve order discrepancies.
• Prepare and verify shipping documents, including Bills of Lading, Packing Lists and Commercial Invoices.
• Handle Letter of Credit (LC) documentation for international shipments and ensure documents meet bank requirements.
• Track shipments, monitor delivery schedules and provide timely updates to customers.
• Maintain accurate order and inventory records while meeting order acknowledgement and delivery timelines.

Job description

Job Benefits

• Medical consultation fee reimbursement
• 5 days work week
• Stable opportunity with a Singapore-based solar energy solutions provider

Job Responsibilities

• Handle customer enquiries via phone and email, prepare quotations and convert them into sales orders.
• Check stock availability, monitor incoming goods and sales demand, and coordinate replenishment to maintain sufficient inventory.
• Verify customer payments and coordinate order release, packing, collection and delivery arrangements.
• Liaise with suppliers, freight forwarders and internal departments to coordinate import/export shipments and resolve order discrepancies.
• Prepare and verify shipping documents, including Bills of Lading, Packing Lists and Commercial Invoices.
• Handle Letter of Credit (LC) documentation for international shipments and ensure documents meet bank requirements.
• Track shipments, monitor delivery schedules and provide timely updates to customers.
• Maintain accurate order and inventory records while meeting order acknowledgement and delivery timelines.

Job Requirements

• Minimum 2 years of relevant experience in customer service, order processing, import/export documentation or a related role.
• Practical experience handling Letters of Credit (LCs) and familiarity with UCP 600 and bank-required shipping documentation.
• Experience in inventory or stock management, including stock availability, incoming goods, sales demand and replenishment planning.
• Familiarity with freight forwarding, shipment coordination and import/export documents such as Bills of Lading, Packing Lists and Commercial Invoices.
• Good communication, coordination and organisational skills, with strong attention to detail and the ability to manage multiple orders accurately.

We regret that only shortlisted candidates will be notified.

Staff King Pte Ltd (20C0358) | Stanley Chin (R24124684)