Customer Service & Sales Support Specialist

BOONG POULTRY PTE LTD; Singapore; Vor Ort; SGD 20.000 - 31.000; Vollzeit

Zusammenfassung

BOONG POULTRY PTE LTD is seeking a proactive Customer Service/Telemarketing professional to handle inbound calls, provide product information, process orders, and coordinate deliveries with internal teams.

The ideal candidate has at least 1 year of customer service or telemarketing experience, strong communication and telephone etiquette, and is willing to work weekends on rotating shifts. Retail or F&B exposure is a plus.

Qualifikationen

• GCE O‑Level/ITE certificate with at least 1 year in customer service or telemarketing.
• Proven customer support experience.
• Able to work on weekends and public holidays on rotating shifts.
• Experience in Retail or F&B preferred.
• Excellent communication and telephone etiquette.
• Tech savvy with computer skills.

Aufgaben

• Attend inbound calls and provide customer service to the public.
• Respond to inquiries on product specifications, selling price, and other sales matters.
• Receive and process order requests.
• Coordinate with departments to ensure delivery completion.
• Make outbound calls to solicit sales orders.
• Assist customers requesting documentation.
• Receive and process order requests for new and inactive customers.
• Conduct data entry, filing, and other clerical tasks.
• Miscellaneous tasks.

Kenntnisse

Customer service

Telemarketing

Multi-tasking

Communication skills

Telephone etiquette

Data entry

Ausbildung

GCE 'O' Level/ITE Certificate

Tools

Microsoft Office

Jobbeschreibung

BOONG POULTRY PTE LTD is seeking a proactive Customer Service/Telemarketing professional to handle inbound calls, provide product information, process orders, and coordinate deliveries with internal teams.

The ideal candidate has at least 1 year of customer service or telemarketing experience, strong communication and telephone etiquette, and is willing to work weekends on rotating shifts. Retail or F&B exposure is a plus.