Customer Service Representative (3 months contract)

ONE SEVEN CONSULTING PTE. LTD.; Singapore; On-site; SGD 33,000 - 61,000; Part time

Job summary

ONE SEVEN CONSULTING PTE. LTD. is seeking a Customer Service Representative on a 3-month contract to support its design and engineering client in Singapore.

The role focuses on delivering responsive service, coordinating sales quotes, and helping launch operations in Singapore. Ideal candidates have 5–10 years in industrial sales or customer service, a degree in Engineering preferred, and the ability to work in a fast-paced startup environment.

Qualifications

• Degree or diploma required; degree preferred (especially in Engineering).
• 5–10 years of industrial sales/customer service experience.
• Team player with strong customer service orientation.
• Ability to work well in a fast-paced startup environment.
• Professional demeanor with customers and colleagues.
• Self-motivated with good organizational skills.
• Effective verbal and written communication.
• Solid math skills for basic and advanced calculations.
• Computer literacy in MS Word, Excel, email, and internet use.
• Ability to quickly learn and use company systems.

Responsibilities

• Champion a culture of safety by maintaining 100% compliance with safety protocols
• Collaborate with Account Managers to prepare accurate and competitive sales quotes
• Manage incoming inquiries and convert them into actionable sales opportunities
• Provide product-based pricing and quoting support to customers
• Help achieve Service Center revenue goals through effective sales coordination
• Assist in the setup of new customer accounts and support accounts receivable follow-up
• Maintain accurate account records by coordinating with Sales and Service teams
• Monitor order timelines, expedite deliveries, and manage inventory for timely fulfillment
• Conduct proactive outreach to current and potential customers to drive growth
• Build strong, trust-based relationships with both internal teams and external stakeholders
• Deliver responsive technical and service support to customers and internal staff

Skills

Customer service

Sales coordination

Account management

Communication

Education

Bachelor's degree or Diploma in Engineering

Tools

MS Word

Excel

CRM software

Job description

We are seeking a Customer Service Representative (3 months contract) for our client in the design & engineering space expanding its footprint inSingapore. This position supports the Senior Strategic Business Development Manager and Account Managers across the Asia Pacific and Middle East regions, playing a key role in launching and growing operations in Singapore. With a strong focus on customer service, you’ll be empowered to wear multiple hats, take initiative, and make a real impact from day one.Ideal candidate should be immediately available to commit to a 3 months contract from Oct 2026-Dec 2026.

Responsibilities

• Champion a culture of safety by maintaining 100% compliance with safety protocols


• Collaborate with Account Managers to prepare accurate and competitive sales quotes


• Manage incoming inquiries and convert them into actionable sales opportunities


• Provide product-based pricing and quoting support to customers


• Help achieve Service Center revenue goals through effective sales coordination


• Assist in the setup of new customer accounts and support accounts receivable follow-up


• Maintain accurate account records by coordinating with Sales and Service teams


• Monitor order timelines, expedite deliveries, and manage inventory for timely fulfillment


• Conduct proactive outreach to current and potential customers to drive growth


• Build strong, trust-based relationships with both internal teams and external stakeholders


• Deliver responsive technical and service support to customers and internal staff

Requirements

• Degree or diplomarequired; degree preferred (especially in Engineering)


• 5-10 years of industrial sales/customer service experience


• Team player with strong customer service orientation


• Ability to work well in a fast-paced, startup environment


• Professional demeanor with customers and colleagues


• Self-motivated with good organizational skills


• Effective verbal and written communication


• Solid math skills for basic and advanced calculations


• Computer literacy in MS Word, Excel, email, and internet use


• Ability to quickly learn and use company systems

We regret to inform that only shortlisted candidates will be notified.