Customer Service - Operations Supervisor | North | Gross Up To $3950

PERSOL; Singapore; On-site; SGD 36,000 - 48,000; Full time

Benefits offered by this job

Allowances

Incentives

Job summary

PERSOL Outsourcing partners with a leading transport statutory board in Singapore to recruit an Operations Supervisor. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Responsibilities include overseeing site operations, staff deployment, and enquiries, resolving issues promptly while ensuring safety, compliance and proper documentation. The role requires shift work, including weekends, PH and nights when needed.

Qualifications

• Minimum GCE A levels or Diploma in any discipline with at least 3 years of supervisory experience.
• Good team player with cheerful and positive attitude.
• Meticulous with details and good interpersonal skills.
• Able to maintain confidentiality and sensitivity in workload management.
• Willing to work shifts including weekends, PH and nights when required.

Responsibilities

• Oversee site operations, staff deployment, manpower management and enquiries.
• Resolve operational issues promptly while ensuring safety, security and site guidelines.
• Verify reports, refund applications and documents for accuracy and completeness.
• Conduct audits and ensure adherence to SOPs (operational and financial).
• Manage cash collections, banking and reconciliation processes.
• Perform other ad hoc duties as assigned.

Skills

Team player

Cheerful attitude

Interpersonal skills

Education

GCE A levels or Diploma

Job description

PERSOLOutsourcing is partnering with a leading transport statutory board to recruit Operation Supervisor. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

• Working Days:Mondays to Fridays
• Working Hours:8.30am - 6.30pm
• With attractive Allowances + Incentives!

Job Responsibilities:

• Oversee site operations, staff deployment, manpower management, and enquiries
• Resolve operational issues promptly while ensuring compliance with safety, security, and site guidelines
• Verify reports, refund applications, and documents for accuracy and completeness
• Conduct audits and ensure adherence to operational and financial SOPs
• Manage cash collections, banking, and reconciliation processes
• Perform other ad hoc duties as assigned

Job Requirements

• MinimumGCE A levels or Diplomain any discipline with minimally3 years ofsupervisoryexperience
• Good team player who possessa cheerful and positive attitude
• Meticulous with details, with good interpersonal skills
• Able tomaintainconfidentiality and sensitivity in the management of work
• Willing to work on shifts, including weekends, PH and night when required

EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun