Customer Service - Payment Handling |Tuas | Work 4 Days Off 2 Days

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 21,000 - 30,000; Full time

Benefits offered by this job

Company transport provided

Attractive allowances

Incentives

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is recruiting a Customer Service Officer to be the friendly face of Singapore’s transport network. You will support daily operations, handle enquiries, and resolve issues while ensuring smooth flows and timely decisions.

The role requires a cheerful, proactive team player with cash handling experience and strong communication skills. Join us at Tuas with transport provided and attractive allowances + incentives.

Qualifications

• Minimum GCE N Level qualification.
• Prior experience in cashiering and customer service will be an advantage.
• Cheerful, proactive, and a strong team player with a positive work attitude.
• Detail-oriented with good communication and interpersonal skills.
• Able to multitask and perform under a fast-paced environment.
• Maintains professionalism, confidentiality, and discretion in handling work matters.

Responsibilities

• Support daily operations to ensure all tasks and workflows run smoothly
• Handle enquiries and assist in resolving potential issues promptly and effectively
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

Skills

Customer service

Cashiering

Teamwork

Communication

Education

GCE N Level

Job description

We are partnering with a leading transport statutory board to recruit Customer Service Officer. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm & 10pm to 10am (with 2 hours break)
• Tuas, with company transport provided
• With attractive Allowances + Incentives!

Job Responsibilities:

• Support daily operations to ensure all tasks and workflows run smoothly
• Handle enquiries and assist in resolving potential issues promptly and effectively
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

• Minimum GCE N Level qualification
• Prior experience in cashiering and customer service will be an advantage
• Cheerful, proactive, and a strong team player with a positive work attitude
• Detail-oriented with good communication and interpersonal skills
• Able to multitask and perform under a fast-paced environment
• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.