Customer Service & Operations Specialist (Inventory & Forecasting)

RECRUITPEDIA PTE. LTD.; Singapore; On-site; SGD 36,000 - 49,000; Full time

Benefits offered by this job

Basic Up $3800 + Bonuses

Stable Career Opportunity

Job summary

RECRUITPEDIA PTE. LTD. in Singapore invites qualified candidates for the role of Customer Service & Operations Executive.

The position supports the Sales Team with reports, quotes, and pricing, while ensuring stock levels meet forecasted demand. East Singapore location is easily accessible by various transport modes. The role emphasizes inventory tracking, shipment scheduling, and proactive communication of supply issues to keep customers satisfied.

Qualifications

• Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Responsibilities

• Support the Sales Team with customer reports, account updates, quotations, pricing information, and other sales-related tasks.
• Check inventory levels and make sure there is enough stock to meet customer demand, based on customer forecasts, existing orders, and required safety stock.
• Track incoming shipments and delivery dates.
• Identify and highlight any potential supply issues, such as shipment delays, low stock, or changes in customer demand, and inform the Sales Team promptly.
• Gather and update customer forecasts and demand plans to help with inventory planning and sales analysis.

Job description

RECRUITPEDIA PTE. LTD. in Singapore invites qualified candidates for the role of Customer Service & Operations Executive.

The position supports the Sales Team with reports, quotes, and pricing, while ensuring stock levels meet forecasted demand. East Singapore location is easily accessible by various transport modes. The role emphasizes inventory tracking, shipment scheduling, and proactive communication of supply issues to keep customers satisfied.