Customer Service Officer - Logistics/Order Fulfilment Support| 5 Days - $3.1k (0580)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is looking for a Logistics Operations professional with 2-3 years of experience. Responsibilities include processing customer orders, ensuring safety compliance, and coordinating supply schedules. Proficiency in Microsoft Office is essential for success. Competitive salary and a dynamic work environment await you.

Qualifications

• 2 - 3 years’ experience in Logistic Operations.
• Proficient in Microsoft Office.

Responsibilities

• Prevent injuries and maintain a safe environment.
• Support the OSH program and ensure safety compliance.
• Process customer orders and verify details.
• Coordinate with agents for supply schedules.
• Handle customer complaints effectively.

Skills

Logistics Operations

Customer Service

Microsoft Office

Job description

• Location: Penjuru
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Job Requirements:

• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580