Customer Service Officer - 6 days work week - training will be provided

BAN KING CREDIT (S) PTE. LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

BAN KING CREDIT (S) PTE. LTD is seeking a customer service loan officer to manage inbound loan applications and enquiries, guiding customers through the loan journey.

You will review financial documents for SOP and regulatory compliance, provide timely updates, and present suitable loan options with a helpful, proactive mindset.

The role is based in Ang Mo Kio, operates Monday to Saturday 11am–8pm with Sundays off, offering a basic salary plus allowances and commission, plus quarterly cohesion.

Qualifications

• Great communication skills and a positive attitude.
• No finance experience is required—we hire for potential.

Responsibilities

• Manage customers through the loan process, understand their needs, and recommend suitable loan options.
• Review financial documents and ensure all applications follow company SOPs and industry regulations.
• Provide customers with support and updates throughout their loan application.

Skills

Communication

Job description

What you will be doing

Your role as a customer service loan officer with us is to manage all inbound loan applications and enquiries.

About the job (key responsibilities)

• Manage customers through the loan process, understand their needs, and recommend suitable loan options

• Review financial documents and ensure all applications follow company SOPs and industry regulations

• Provide customers with support and updates throughout their loan application

About you (key requirements)

• Great communication skills and a positive attitude

• No finance experience is required—we hire for potential

About the outlet

• Ang Mo Kio (next to AMK Hub)

• Monday-Saturday 11am-8pm, off day will be fixed on Sundays

• Cohesive working environment

Salary & benefits

• Basic + allowance + commission

• Quarterly cohesion