Course Consultant Assistant

MILES ACADEMY PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Attractive remuneration package

Annual bonus

Promotion opportunities

Vibrant, supportive team culture

Quarterly team-bonding events

Conveniently located at Bugis

Job summary

Miles Academy Pte. Ltd. in Singapore is seeking a Course Consultant Assistant to support students and families.

You will maintain client relationships, conduct indoor sales, and Manage social media channels while supporting marketing events and registrations. The role emphasizes Mandarin communication with Chinese-speaking parents and a strong team culture. We offer an attractive remuneration package, annual bonus, promotion opportunities, and vibrant quarterly team events, with a convenient

Qualifications

• Willingness to work weekends (mandatory)
• Patience in engaging with students from Primary to Upper Secondary
• Must communicate effectively with Chinese-speaking parents in Mandarin
• Ability to work with English and Chinese-speaking clients is preferred
• Willing to work outside regular hours when required

Responsibilities

• Manage relationships with clients, agents and internal team members
• Conduct indoor sales by introducing courses to new and existing clients
• Manage company social media accounts independently and with the team
• Support marketing events and outreach activities (seminars, talks, presentations)
• Handle student registrations and maintain up-to-date client records in the system

Skills

Mandarin communication

Client relationships

Team player

Social media management

Education

Polytechnic diploma or equivalent

Tools

XiaoHongShu

WeChat Official Account

Douyin / TikTok

Instagram

Job description

Tuition Centre Looking for Course Consultant Assistant

Join our fun and vibrant team! We're looking for a dedicated Course Consultant Assistant to support our students and families. In return, we offer attractive remuneration packages, career growth opportunities, and exciting quarterly team events.

If you're passionate about education, enjoy working with young learners, and can connect well with Chinese-speaking parents, we'd love to hear from you!

Requirements

1. Willingness to work weekends (mandatory) - our peak hours are when students are free to learn
2. Patience in engaging with students ranging from Primary to Upper Secondary level
3. Our clientele are mainly Chinese-speaking parents, therefore, being able to communicate effectively with parents in Mandarin is mandatory

Work Schedule

1. Monday to Friday: 3 full days: 10.30am to 7.00pm (with lunch break included) 1 half day: 1.00pm to 6.30pm
2. Saturday and Sunday: 9.30am - 6.30pm (with lunch break included)
3. Weekly working hours: 44 hours
4. Weekly off: 1.5 days (face to face discussion)
5. Public Holidays: OFF

What We Offer

• Attractive remuneration package
• Annual bonus
• Promotion opportunities
• Vibrant, supportive team culture
• Quarterly team-bonding events
• Conveniently located at Bugis

Job Duties

1. Manage relationships with clients, agents, and internal team members
2. Conduct indoor sales by introducing our courses to new and existing clients
3. Manage the company's social media accounts, both independently and as part of a team
4. Support marketing events and outreach activities (e.g., seminars, talks, presentations)
5. Handle student registrations and maintain up-to-date client records in the company's system

Job Requirements

1. Diploma from a Polytechnic or equivalent (or higher)
2. Responsive, responsible, and earnest in carrying out duties
3. Strong team player who can also work independently
4. Good understanding of Chinese clients' needs and communication style
5. Willing and able to communicate outside regular working hours when required
6. Available to work on weekends
7. Patient, with a genuine enjoyment of engaging with people
8. Eager to learn and receptive to feedback

Preferred Background

1. Professional knowledge or skills in relationship management
2. Experience in managing social media platforms such as, but not limited to: XiaoHongShu, WeChat Official Account/Channel, Douyin/TikTok, Instagram, etc.
3. Comfortable on camera and open to participating in livestreams for work purposes
4. Proficient in Adobe Photoshop, PowerPoint, and/or photo/video editing tools
5. Prior experience in sales, customer service, or relationship management
6. Bilingual proficiency in English and Chinese (speaking, reading, and writing)
7. Strong interpersonal skills and ability to perform well under pressure
8. Educational background in Singapore's primary and/or secondary school system