CUSTOMER SERVICE OFFICER

REFRESH WATER TRADING PTE LTD; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

REFRESH WATER TRADING PTE LTD is seeking a detail-oriented administrative assistant to manage customer enquiries by phone and email, process orders, and prepare quotations and agreements. The role requires effective communication with customers and delivery staff, plus accurate data entry and filing to support smooth operations.

The candidate should be able to multi-task, work well in a team, and handle clerical duties as assigned by the supervisor.

Qualifications

• Clear communication with customers and delivery staff.
• Ability to multi-task and manage multiple clerical tasks.
• Strong problem-solving and analytical thinking.
• Good teamwork and positive work attitude.

Responsibilities

• Attend and reply to customers' enquiries and emails.
• Attend promptly to customers' incoming calls and issue orders.
• Prepare quotations and lease/supply agreements.
• Check data entry, filing and scanning of documents.
• Accept other clerical duties as informed by Supervisor.

Skills

Good communication

Coordination with customers

Multi-tasking

Analytical skills

Problem-solving

Team player

Job description

• To attend and reply to customer's enquiries and email.
• To attend promptly to customers' in-coming calls and issue orders.
• To prepare the quotation and lease and supply agreement.
• Check data entry, filing and scanning of documents.
• Accept other clerical duties as informed by Supervisor.

Job Requirements

• Good communication, coordination skills with customer and delivery staff.
• Ability to multi-task and possess strong analytical and problem-solving skills.
• A strong team player with positive work attitude and committed to work duties and responsibilities.

Working hours: Monday to Friday : 8.30am to 5pm ; Saturday: 8.30am to 1pm