CUSTOMER SERVICE OFFICER

HUAN YU TONG QU PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

HUAN YU TONG QU PTE. LTD. is seeking a proactive Customer Service Assistant in Singapore to liaison with customers and manage documentation.

You will report to the Team Manager and support the department to ensure timely task handling. The role requires strong English communication and the ability to work independently. The ideal candidate has 1-2 years in logistics or related fields, basic knowledge of F&B logistics is a plus, and proficient use of Microsoft Office and email communication.

Qualifications

• Experience in customer service or logistics is helpful.
• Strong written and spoken English.
• Ability to work independently with minimal supervision.

Responsibilities

• Liaise with customers.
• Prepare and manage documentation.
• Assist in the Customer Service department and report to Team Manager.
• Ensure accurate and timely handling of all tasks.

Skills

Customer service

Documentation

English proficiency

Independent worker

Tools

MS Office

Job description

Responsibilities:

• Liaise with customers
• Prepare and manage documentation
• Assist in the Customer Service department and report to Team Manager
• Ensure accurate and timely handling of all tasks

Requirements:

• Minimum 1-2 years of experience in logistics or related industry preferred
• Some knowledge of f&b logistics is an advantage
• Self-motivated and able to work independently
• Passionate about learning and taking on new tasks
• Good written and spoken English
• Proficient in Microsoft Office and email communication