Customer Service Executive – Training Provided (Air-Cond)

GRADECOOL ENGINEERING PTE. LTD.; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

GradeCool Air-Condition Pte Ltd in Tampines, Singapore, is hiring a Customer Service Executive to join our team. Friendly, responsible, organized candidates who enjoy communicating with customers are encouraged to apply; training will be provided.

You will handle inquiries, arrange servicing and installations, prepare quotations and invoices, follow up with customers, coordinate with technicians, and support daily office operations.

Qualifications

• Singapore Citizen / Singapore PR preferred.
• Customer service or administrative experience is an advantage.
• Good communication and interpersonal skills.
• Responsible, organized and able to work independently.
• Training will be provided.

Responsibilities

• Handle customer enquiries via phone, WhatsApp and email
• Arrange air-conditioning servicing, repair and installation appointments
• Prepare quotations, invoices and service-related documents
• Follow up with customers regarding appointments and payments
• Coordinate appointments between customers and technicians
• Handle general administrative and customer service duties
• Assist with daily office operations

Skills

Communication skills

Customer service

Organizational skills

Independent worker

Job description

GradeCool Air-Condition Pte Ltd in Tampines, Singapore, is hiring a Customer Service Executive to join our team. Friendly, responsible, organized candidates who enjoy communicating with customers are encouraged to apply; training will be provided.

You will handle inquiries, arrange servicing and installations, prepare quotations and invoices, follow up with customers, coordinate with technicians, and support daily office operations.