Customer Service Executive (Aerospace)

CHRIS HUNTER PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Benefits offered by this job

Stable role with exposure to cross-functional operations

Supportive team culture

Growth opportunities in customer service skills

Job summary

CHRIS HUNTER PTE. LTD. is seeking a proactive Customer Service Representative in Loyang, Singapore. This role emphasizes coordinating customer interactions, addressing enquiries, and ensuring seamless service delivery within the Aerospace industry.

The ideal candidate will possess a diploma and at least two years of relevant experience, demonstrating strong communication, attention to detail, and the ability to thrive in fast-paced environments. Benefits include a supportive team culture and opportunities for skill growth.

Qualifications

• Minimum 2 years of experience in a customer service or order management role.
• Strong communication and multitasking abilities.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve as the main point of contact for customers.
• Prepare and issue quotations and invoices accurately.
• Monitor and process customer orders for fulfillment.

Skills

Customer service

Problem-solving

Attention to detail

Communication

Team collaboration

Multitasking

Education

Diploma in Business, Engineering, or a related field

Tools

MS Office (Excel, Word, Outlook)

Job description

My client is looking for a proactive and customer-focused Customer Service Representative who enjoys coordinating, problem‑solving, and delivering smooth end‑to‑end service experiences. If you thrive in a fast‑paced environment and take pride in getting the details right, this role is for you.

Job Location: Loyang, near Pasir Ris

Job Industry: Aerospace / Aviation

Duties

• Serve as the main point of contact for customers, ensuring timely and professional support
• Prepare and issue quotations, acknowledge purchase orders, and generate invoices accurately
• Coordinate closely with internal teams on stock availability, order readiness, and delivery schedules
• Monitor and process customer orders to ensure accuracy and on‑time fulfillment
• Respond promptly to customer enquiries and expedite urgent requests with a solutions‑oriented mindset
• Ensure delivery timelines and customer requirements are consistently met
• Support the team with ad‑hoc tasks and continuous improvement initiatives

Requirements

• Diploma in Business, Engineering, or a related field
• At least 2 years of experience in a customer service or order management role
• Strong communicator with good problem‑solving skills and attention to detail
• A collaborative team player who is also comfortable working independently
• Able to multitask and perform well in a fast‑paced, dynamic environment
• Proficient in MS Office (Excel, Word, Outlook)

Benefits

• Stable role with exposure to cross‑functional operations
• Supportive team culture that values ownership and initiative
• Opportunity to grow your customer service and coordination skills
• Be part of a company where your contribution directly impacts customer satisfaction