Customer Service Executive (5 Days | West)

EA RECRUITMENT PTE. LTD.

Singapore

On-site

SGD 32,000 - 39,000

Full time

9 days ago

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Benefits offered by this job

Excellent Welfare and Benefits

Career progression

Job summary

EA RECRUITMENT PTE. LTD. in Singapore West (Toh Guan area) is seeking a Sales Support & Administrative professional.

You will prepare quotations, process sales orders, and manage documentation while maintaining client relations. Basic up to $3200 SGD, AWS, and variable bonus are offered. Working hours are Monday to Friday, 8:30am to 5:30pm, with excellent welfare and opportunities for career progression in a dynamic service industry setting.

Qualifications

Possess minimum Diploma in Business Studies / Office Administration with minimum 1 to 2 years' working experience in sales support role in the service industry relating to industrial products or building industry

Responsibilities

Preparation, follow up on the confirmation of the quotations & processing of sales orders for quotations
Distribution of work orders to various department and scanning / archiving to sales files
Application of communication link & assist in collecting down payment (when required)
Assist to prepare Security Design on floor plan based on customer requirement (when required)
Circulate maintenance contract to individual executive twice a year and reminder during weekly sales meeting
To expedite PO from customers whenever needed
To handle vendor approval form or customer digital portal setup
To prepare the sales performance report for submission
To compile monthly sales quotation summary report
To circulate notifications / news
To contact customer to build rapport and gather feedback
To prepare service agreement for system commissioning
Credit Control – to chase for and follow up on the status of payment from customers
To collect & share useful market information collected from external parties. E.g. Competitors / Industry information
To participate in marketing and/ or new business development activities as assigned by the Manager
To participate in all customer rapport program organized by the Customer Service team
To provide customer service & to manage customer relations for assigned customers including customer visits

Skills

Sales Support

Administrative Tasks

Communications

Education

Diploma in Business Studies / Office Administration

Job description

MNC Company
Basic up to $3200 + AWS + Variable Bonus
Excellent Welfare and Benefits + Career progression
Working location: West (Toh Guan area)
Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

Sales Support & Administrative functions:

Preparation, follow up on the confirmation of the quotations & processing of sales orders for quotations
Distribution of work orders to various department and scanning / archiving to sales files
Application of communication link & assist in collecting down payment (when required)
Assist to prepare Security Design on floor plan based on customer requirement (when required)
Circulate maintenance contract to individual executive twice a year and reminder during weekly sales meeting
To expedite PO from customers whenever needed
To handle vendor approval form or customer digital portal setup
To prepare the sales performance report for submission
To compile monthly sales quotation summary report
To circulate notifications / news
To contact customer to build rapport and gather feedback
To prepare service agreement for system commissioning

Credit control functions:

Credit Control – to chase for and follow up on the status of payment from customers

Sales & Customer Service related duties and task:

To collect & share useful market information collected from external parties. E.g. Competitors / Industry information
To participate in marketing and/ or new business development activities as assigned by the Manager
To participate in all customer rapport program organized by the Customer Service team
To provide customer service & to manage customer relations for assigned customers including customer visits

Job Requirements:

Possess minimum Diploma in Business Studies / Office Administration with minimum 1 to 2 years' working experience in sales support role in the service industry relating to industrial products or building industry

We regret that only shortlisted candidates will be contacted.

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