Customer Service Executive

Cool N Lite Solar Film Pte Ltd; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

Cool N Lite Solar Film Pte Ltd in Leng Kee, Singapore is hiring a Customer Service Executive. You will handle enquiries via WhatsApp, phone and walk-ins, and assist customers with our automotive services and pricing.

You will arrange appointments, prepare quotations and invoices, follow up with customers, and coordinate with the installation team. Fresh applicants are welcome, with training provided to support you.

Qualifications

• Friendly and approachable demeanor.
• Strong, clear communication with customers.
• Customer-service oriented with a positive attitude.
• Punctual and well organised.
• Able to work effectively in a team.
• Basic computer knowledge and office software familiarity.

Responsibilities

• Attend to WhatsApp, phone and walk-in enquiries
• Assist customers with automotive services and pricing
• Arrange appointments and vehicle schedules
• Prepare quotations, invoices and basic documentation
• Follow up with customers before and after service
• Coordinate with the installation team
• Handle general front-desk and administrative duties

Skills

Friendly demeanor

Strong communication

Customer-service orientation

Punctual and organised

Team player

Basic computer literacy

Job description

WE’RE HIRING – CUSTOMER SERVICE EXECUTIVE

Location: Leng Kee, Singapore

Full-Time Position

Responsibilities

• Attend to WhatsApp, phone and walk-in enquiries
• Assist customers with our automotive services and pricing
• Arrange appointments and vehicle schedules
• Prepare quotations, invoices and basic documentation
• Follow up with customers before and after service
• Coordinate with the installation team
• Handle general front-desk and administrative duties

Requirements

• Friendly with good communication skills
• Responsible, punctual and organised
• Customer-service oriented with a positive attitude
• Basic computer knowledge
• Able to work independently and as part of a team
• Experience is an advantage but not required – training provided

Fresh applicants are welcome!