Customer Service Executive

GAN TECK KAR INVESTMENTS PTE LTD; Singapore; Presencial; SGD 31 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

In-house staff canteen with meals

Exclusive staff discounts

In-house gym access

Resumo da oferta

GAN TECK KAR INVESTMENTS PTE LTD in Singapore is seeking a customer service oriented individual to prepare sales orders, delivery orders, invoices and related documents. You will promptly attend to customer queries with professional service and coordinate with internal teams to ensure smooth order processing.

Responsibilities include liaising with third parties, maintaining accurate product information, building strong customer relationships, and handling ad-hoc duties as assigned by the

Qualificações

• Diploma in any relevant discipline.
• At least 1 year of customer service experience preferred.
• Customer-oriented with positive attitude and pleasant personality.
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills.
• Ability to work independently in a fast-paced environment with minimal supervision.

Responsabilidades

• Prepare sales orders, delivery orders, invoices and other necessary documents.
• Attend to customers queries with prompt and professional service.
• Ensure timely execution of customers’ orders.
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Conhecimentos

Customer service

Communication skills

Problem solving

Phone etiquette

Email etiquette

Formação académica

Diploma in any relevant discipline

Descrição da oferta de emprego

Why Join Us?

• 44-hour work week, 5 days
• In-house staff canteen with meals provided
• Convenient location, just a short walk from Tuas Link MRT
• Exclusive staff discounts
• Access to a fully equipped in-house gym
• Immediate hiring, start work right away!

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision