Customer Service Executive

MONEYMAX JEWELLERY PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

MONEYMAX JEWELLERY PTE. LTD. is seeking a customer-focused Sales Associate to welcome walk-in customers, promote jewellery and luxury watches, and ensure top service quality. You will manage displays, inventory checks, and valuing pawned items while delivering excellent customer experiences.

The ideal candidate has strong interpersonal skills, speaks English well and another language, and is driven to exceed targets in a retail environment. Short notice availability is a plus.

Qualifications

• Service-oriented with strong interpersonal skills.
• Good spoken English and another language to speak to clients from multilingual environment.
• Dynamic, energetic, positive and driven to exceed targets.
• Preferably with sales or customer service experience from retail industry.
• Able to start work within short notice will be an advantage.

Responsibilities

• Prospect and promote products (Jewellery, Luxury Watches etc.) to walk-in customers.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Ensure merchandise and displays are consistently well presented.
• Perform daily inventory counts.
• Contribute to team effort by accomplishing related result as needed.
• Responsible for accurately assessing and valuing pawned jewellery items.

Skills

Interpersonal skills

Customer service experience

Sales experience

English proficiency

Multilingual

Short notice availability

Job description

RESPONSIBILITIES

• Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Ensure merchandise and displays are consistently well presented
• Perform daily inventory counts
• Contribute to team effort by accomplishing related result as needed
• Responsible for accurately assessing and valuing pawned jewellery items

REQUIREMENTS

• Service-oriented with strong interpersonal skills
• Good spoken English and another language to speak to clients from multilingual environment
• Dynamic, energetic, positive and driven to exceed targets
• Preferably with sales or customer service experience from retail industry
• Able to start work within short notice will be an advantage

COMPETENCIES:

• Strong interpersonal skill
• Strong communication skill
• Strong organisational skill
• Teamwork
• Reliability
• Integrity
• Action/result orientated