Sales Executive

KHH Tudor Boutique; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

KHH Tudor Boutique, a luxury watch retailer in Singapore, seeks a Sales Executive to greet customers, understand needs, and present timepieces and accessories with professional service throughout the sales journey. You will manage demonstrations, transactions, and after‑sales support while keeping product knowledge sharp and the boutique well-presented.

Reporting to the team, you will aim to hit personal and store sales targets, build lasting client relationships, and assist with promotional

Qualifications

• Proven customer service and sales experience in luxury retail preferred.
• Willingness to learn product knowledge, including timepieces and brand heritage.
• Excellent English communication; other languages a plus for diverse clients.
• Must be able to work retail hours, weekends and public holidays.

Responsibilities

• Greet customers and assess their needs to propose suitable watches and accessories.
• Demonstrate products, handle transactions, and provide attentive after‑sales support.
• Maintain showroom presentation, stock displays, and product knowledge.
• Meet individual and team sales targets and support events/marketing activities.
• Build and maintain client relationships for long-term loyalty.

Skills

Customer service

Interpersonal skills

Retail experience

English communication

Product knowledge learning

POS systems

Cash handling

Professional appearance

Reliability and punctuality

Team collaboration

Education

Secondary education or higher

Retail or sales certifications

Tools

POS systems

Job description

Company Description

KHH Tudor Boutique is a retail company specializing in luxury timepieces and an elevated in-store experience for customers. Located in Singapore, the boutique focuses on offering personalized service, product expertise, and a welcoming environment for watch enthusiasts and new buyers alike. Team members work closely together to maintain high service standards and build long-term relationships with clients. The boutique values professionalism, integrity, and a passion for luxury retail, providing training and support to help employees grow their skills and careers.

Role Description

The Sales Executive is a full-time, on-site role based at KHH Tudor Boutique in Singapore. This role involves greeting customers, understanding their needs, and presenting suitable timepieces and accessories, while delivering attentive and professional service throughout the sales process. The Sales Executive will manage the full customer journey, including product demonstrations, handling transactions, and providing after-sales support. Day-to-day responsibilities include maintaining product knowledge, ensuring the boutique is well-presented, monitoring stock displays, and supporting visual merchandising. The role also includes achieving individual and team sales targets, building and maintaining client relationships, and supporting promotional events or marketing activities as needed.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and long-term client relationships.
• Sales and retail experience, ideally in luxury goods, fashion, jewelry, or related sectors.
• Excellent communication skills in English; additional language abilities are an advantage for serving diverse clientele.
• Ability to learn and demonstrate detailed product knowledge, including features, benefits, and brand heritage.
• Comfort with handling point-of-sale systems, basic cash handling, and transaction processes.
• Professional, well-groomed appearance and a confident, courteous manner in front of customers.
• Strong sense of responsibility, reliability, and punctuality, with the ability to work retail hours, weekends, and public holidays as required.
• Team-oriented mindset, with the ability to collaborate with colleagues and support boutique operations.
• Previous experience in a boutique or showroom environment in Singapore is preferred but not mandatory.
• Secondary education or higher; relevant retail or sales certifications