Customer Service Executive

THE MAGIC WRAP SG PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

The Magic Wrap Singapore Studio is seeking a detail-oriented Administrative Support professional to join our growing team in Singapore. You will handle customer relations, maintain records, and support daily operations across our studio and online channels.

In this role, you will update systems with accurate data, assist customers in person and via online platforms, and collaborate with multiple departments to ensure smooth service delivery and strong brand loyalty with both current and new

Qualifications

• Organized, independent and able to multi-task.
• Team player with positive work attitude.
• Good command of English.

Responsibilities

• Support customer relations to deliver optimal product knowledge and after sales support to our clients. Customer interaction includes, physical studio space, online platforms messengers and live chats
• Update administrative data in systems and maintain records
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Network with various departments and groups that are involved in customer support, orders, and processing.

Skills

Organized

Independent

Multi-tasking

Team player

Positive work attitude

Good command of English

Job description

The Magic Wrap Singapore is an emerging brand, with a goal to do renovation sustainably, reducing the environmental damage done by the related industry. Our high energy team is looking for more fun and enthusiastic candidates to join the team! The position is based at The Magic Wrap Singapore Studio.

This role will work in close cooperation and partnership between the project team and local business partners, ensuring the smooth execution of administrative support, enhancing the brand awareness and loyalty of current and new customers.

www.themagicwrap.com

www.instagram.com/themagicwrap

Responsibilities

• Support customer relations to deliver optimal product knowledge and after sales support to our clients. Customer interaction includes, physical studio space, online platforms messengers and live chats
• Update administrative data in systems and maintain records
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Network with various departments and groups that are involved in customer support, orders, and processing.

Requirements

• Organized, independent and able to multi-task.
• Team player with positive work attitude
• Good command of English.