Customer Service Consultant: Front Desk & Leads Specialist

BIOSKIN HOLDINGS PTE. LTD.; Singapore; On-site; SGD 2,000 - 3,000; Full time

Benefits offered by this job

AWS

Staff discount

Monthly redeemable treatment

Incentive pay

Job summary

BIOSKIN HOLDINGS PTE. LTD. requires a customer-focused front desk associate to greet guests, manage calls, book appointments and handle inquiries. The role supports daily operations, adheres to quality standards, and handles ad-hoc tasks as needed.

Candidate should be customer service oriented, positive, motivated, and possess excellent communication and interpersonal skills. Retail hours including weekends and public holidays are required.

Qualifications

• Customer service oriented and able to greet guests and handle inquiries.
• Positive and highly motivated individuals.
• Target driven with can-do attitude.
• Excellent communication skills.
• Well-groomed with good interpersonal skills.
• Experience in relevant field is an added advantage.

Responsibilities

• Assist in calling and following up on daily new leads (Warm Leads).
• Front desk duties including greeting guests, handling incoming/outgoing calls, booking appointments, addressing inquiries.
• Ensure all activities meet quality standards.
• Assist on ad-hoc tasks as required.
• Support operation administration tasks.

Skills

Customer service

Positive attitude

Motivated

Target driven

Excellent communication

Interpersonal skills

Job description

BIOSKIN HOLDINGS PTE. LTD. requires a customer-focused front desk associate to greet guests, manage calls, book appointments and handle inquiries. The role supports daily operations, adheres to quality standards, and handles ad-hoc tasks as needed.

Candidate should be customer service oriented, positive, motivated, and possess excellent communication and interpersonal skills. Retail hours including weekends and public holidays are required.