Customer Service & Admin Assistant — Transport Included

TAK Products & Services Pte Ltd; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

TAK Products & Services Pte Ltd in Singapore is seeking a customer service assistant who is organized and client-focused. You will handle customer inquiries, process orders, and prepare sales documents while supporting day-to-day administrative operations.

You will work closely with internal teams to ensure smooth order fulfilment, accurate records, and timely delivery. The role welcomes fresh graduates and emphasizes a positive attitude, reliability, and strong communication skills.

Qualifications

• GCE 'O' Level, Nitec, or equivalent.
• Fresh graduates are welcome to apply.
• Experience in customer service, retail, sales support, or admin roles is an advantage.
• Proficient in English; additional languages are a plus.
• Strong communication and interpersonal skills.
• Able to work independently and in a team.
• Strong organisational skills and multitasking ability.
• Customer-oriented with positive attitude.
• Honest and dependable with commitment to quality service.

Responsibilities

• Respond promptly and professionally to customer enquiries via phone, email, and walk-in interactions.
• Process customer orders accurately and verify product availability.
• Handle over-the-counter sales and collect payments.
• Prepare invoices, delivery orders, and related documents.
• Coordinate with internal departments to fulfil orders and arrange deliveries.
• Resolve inquiries and delivery issues professionally, escalating when needed.
• Maintain accurate customer and order records.
• Perform general administrative duties to support daily operations.
• Contribute to a welcoming customer experience.
• Carry out additional duties as assigned.

Skills

Customer service

Communication skills

Teamwork

Education

GCE O Level / Nitec or equivalent

Tools

Microsoft Office

Job description

TAK Products & Services Pte Ltd in Singapore is seeking a customer service assistant who is organized and client-focused. You will handle customer inquiries, process orders, and prepare sales documents while supporting day-to-day administrative operations.

You will work closely with internal teams to ensure smooth order fulfilment, accurate records, and timely delivery. The role welcomes fresh graduates and emphasizes a positive attitude, reliability, and strong communication skills.