Customer Service & Admin Assistant (Logistics & Growth)

Forestry Asia Resources; Singapore; On-site; SGD 29,016 - 32,364; Full time

Job summary

Forestry Asia Resources in Singapore is seeking a motivated Customer Service cum Administrative Assistant to join our growing team. You will handle orders, coordinate with suppliers and customers, and provide essential admin support to keep operations running smoothly.

The role requires at least a diploma or equivalent and 1 year of experience in customer service or admin. Proficiency in MS Excel, Word, Outlook, and strong English communication are essential. Logistics knowledge is a plus.

Qualifications

• Minimum Diploma or equivalent qualification.
• At least 1 year of working experience in customer service or administrative support.
• Proficient in Microsoft Excel, Word and Outlook.
• Strong written and verbal communication skills in English.
• Well-organised, detail-oriented and able to work independently.

Responsibilities

• Process and manage orders accurately and efficiently to ensure timely fulfilment.
• Liaise with suppliers and customers on delivery schedules and provide timely updates.
• Ensure adequacy and accuracy of all shipping documents and related paperwork.
• Follow up proactively with customers and suppliers to maintain smooth operations.
• Provide general administrative and customer service support to the team.
• Assist in maintaining proper filing and record-keeping of documents.

Skills

Customer service

Administrative support

MS Excel

MS Word

Outlook

English communication

Well-organised

Education

Diploma / Pre-University / A Levels

Tools

MS Office Suite

Job description

Forestry Asia Resources in Singapore is seeking a motivated Customer Service cum Administrative Assistant to join our growing team. You will handle orders, coordinate with suppliers and customers, and provide essential admin support to keep operations running smoothly.

The role requires at least a diploma or equivalent and 1 year of experience in customer service or admin. Proficiency in MS Excel, Word, Outlook, and strong English communication are essential. Logistics knowledge is a plus.