Sales Admin & Customer Support Specialist

YUTAKA PTE LTD; Singapore; On-site; SGD 3,000 - 4,000; Full time

Job summary

YUTAKA PTE LTD in Singapore is seeking a Sales Admin Support to assist the sales admin team with customer support and email correspondence. You will liaise with forwarders for deliveries, attend marketing meetings, and prepare operation manuals and labels for shipments.

The role requires good English and Mandarin, with 2+ years’ experience in a fast-paced environment and proficiency in MS Office. You will also handle ad-hoc tasks and help with stock checks and customer meetings.

Qualifications

• GCE O-Level / NITEC / Diploma is required or preferred.
• Able to communicate effectively in English and Mandarin.
• Minimum 2 years’ experience is preferred.
• Proficient in Microsoft Word, Excel, Outlook and basic office systems.
• Good communication and customer service skills.
• Able to manage multiple tasks in a fast-paced environment.
• Able to work independently and coordinate with different teams.

Responsibilities

• Assists Sales admin team with customer support and email correspondence for customers.
• Liaises and arranges forwarders for delivery.
• Attends social media marketing meetings and follows up with related tasks.
• Prepares operation manuals for customers and updates record lists.
• Prints product labels when necessary and packs products for export shipments.
• Handles mailing and filing; performs ad-hoc duties as needed.
• Prepare samples for potential customers and identify potential customers.
• Follow up on product inquiries and research product pricing.
• Conducts monthly stock takes and attends customer meetings with the sales team.

Skills

English & Mandarin communication

Customer service

Multitasking

Independent work

Team coordination

Education

GCE O-Level / NITEC / Diploma

Tools

Microsoft Word

Excel

Outlook

Job description

YUTAKA PTE LTD in Singapore is seeking a Sales Admin Support to assist the sales admin team with customer support and email correspondence. You will liaise with forwarders for deliveries, attend marketing meetings, and prepare operation manuals and labels for shipments.

The role requires good English and Mandarin, with 2+ years’ experience in a fast-paced environment and proficiency in MS Office. You will also handle ad-hoc tasks and help with stock checks and customer meetings.