Customer Relations Officer (GIAU)

Private Advertiser; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Private Advertiser in Singapore is seeking a customer-focused service representative to coordinate gas pipe installation and disconnection appointments. You will contact customers, confirm schedules, and provide timely updates.

You will handle inquiries via phone and email, promote gas appliances to potential customers, and liaise with contractors to resolve service lapses while maintaining a professional, responsive demeanor.

Qualifications

• Good communication skills.
• Good interpersonal skills and customer focused.
• Result-oriented, highly motivated and team player.
• Computer literate.

Responsibilities

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes/ gas appliances.
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send SMS/ emails to customers on their appointment schedules.
• Promote and selling gas appliances to potential customers.
• Liaise with term contractor on any services lapse.

Job description

Job Responsibilities:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes/ gas appliances.

• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.

• Send SMS/ emails to customers on their appointment schedules.

• Promote and selling gas appliances to potential customers.

• Liaise with term contractor on any services lapse.

Pre-requisites:

• Good communication skills.

• Good interpersonal skills and customer focused.

• Result-oriented, highly motivated and team player.

• Computer literate

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.