Customer Relations Officer (CRO) (HIP)

Progressive Builders Pte Ltd; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Progressive Builders Pte Ltd is seeking a Customer Relations Officer to support the Enhancements for Active Seniors (EASE) project for private housing. You will liaise with residents, coordinate appointments, and provide project updates to ensure smooth communication with stakeholders.

The role requires a minimum of GCE A-Level and at least 2 years in public relations related to upgrading projects, with strong MS Office skills and excellent communication and interpersonal abilities.

Qualifications

• 2+ years of public relations experience in HDB upgrading projects.
• Proficient in Microsoft Office.
• Strong communication and interpersonal skills.
• Pleasant personality and friendly disposition.

Responsibilities

• Liaise with residents and handle enquiries/feedback.
• Coordinate appointments and site activities.
• Provide project updates and ensure smooth communication.
• Perform any clerical duties assigned by immediate superior.
• Ensure good rapport and maintain positive relations with residents.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Public relations

Education

GCE A-Level

Job description

We are looking for a Customer Relations Officer to support our new upgrading project (Enhancement for active seniors (EASE) for private housing)

Job Description:

• Liaise with residents and handle enquiries/feedback.
• Coordinate appointments and site activities.
• Provide project updates and ensure smooth communication.
• Perform any clerical duties assigned by immediate superior.
• Ensure good rapport and maintaining positive relations with residents.

Job Requirements:

• Minimum GCE 'A' Level.
• Minimum 2-years of public relations work experience in HDB's upgrading projects.
• Proficient in Microsoft Office.
• Strong communication and interpersonal skills.
• Pleasant personality and friendly disposition.
• Candidates with HDB HIP experience would be an added advantages.
• 5.5 days work/week or Alternate full Saturday or alternate one weekday off.
• Location: North-East