Customer relation Officer/Assistant Customer relation Officer

HOFEN BUILDERS PTE. LTD.; Singapore; On-site; SGD 2,400 - 3,200; Full time

Benefits offered by this job

14 days annual leave

14 days annual medical leave

Job completion bonus

Job summary

HOFEN BUILDERS PTE. LTD. is seeking a capable administrator to support Woodland-site construction projects including the HDB Home Improvement Programme.

The role involves coordinating resident feedback, scheduling tests and surveys, and preparing notices for upcoming activities. You will liaise with suppliers and subcontractors, assist the Project Manager with admin duties, and document progress with before/after photos for QS claims.

Responsibilities

• Attend to resident feedback and coordinate responses.
• Arrange tests/surveys in resident units.
• Prepare schedules for internal works.
• Liaise with suppliers/sub-contractors on rectification and ongoing works.
• Prepare notices to residents for upcoming activities.
• Assist Project Manager with admin and other tasks.
• Prepare before/after photos of work for QS progress claims.
• Attend night meetings (monthly or quarterly); off days given.

Job description

We are a construction doing many different types of construction project, one of which is HDB Home Improvement Programme, those staying in the older flat will know it. Work site will be situated at Woodland

As a brief the job scope are as follows:-

• 1) Attending to feedback by resident ;
• 2) Arranging test/survey into resident unit ;
• 3) Preparing schedule for internal works ;
• 4) Liaise with Supplier/Sub con on the rectification and ongoing works ;
• 5) Preparing Notices to resident on the oncoming activities ;
• 6) Assisting Project Manager on admin and other works ;
• 7) Prepare before and after photos of work done for QS cprogress claim;
• 8) Attending night meeting(once a month or once every 3 months), off will be given ;

There will be 3 person working in a team at the information centre , 1 PRO and 2 APRO. PRO will guide you through all the procedure.

The working hours will be either from 830am to 530pm or 9am to 6pm, alternate Saturday off.

Some of the Company Benefit will be as follows:-

• 1) 14 days annual leave ;
• 2) 14 days annual medical leave(MC must be provided) ;
• 3) Job completion bonus;