Customer Quality Engineer - Growth in Semiconductors

United Microelectronics Corporation (UMC); Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

United Microelectronics Corporation (UMC) is expanding its Singapore Fab and inviting engineers to join a next-generation hub. You will gain hands-on exposure to leading semiconductor technologies through guided mentorship, with clear career pathways designed to build core skills.

As part of a growth-focused team, you will work on quality and process improvements, coordinate audits, and collaborate across functions to meet customer requirements, contributing to the company’s manufacturing

Qualifications

• Bachelor's degree in Electronics Engineering, Electrical Engineering, Materials Science, Chemistry or Physics is required.
• Basic understanding of semiconductor technology.
• >3 years’ relevant experience in module process/integration and/or quality field handling customer.
• Knowledge of 8D problem solving, statistical techniques, PPAP and planning/project management is an advantage.
• Knowledge of ISO9001/ISO/TS16949 or VDA6.3 standards and audit handling/experience is preferred.
• Excellent communication and negotiation skills; capable of effective collaboration with external partners and customers.
• Proficiency in presentation skills.

Responsibilities

• Handle customer complaints, returns, and improvement requests; monitor progress and ensure efficient resolution.
• Coordinate customer audits, QA visits, and surveys, including follow-up activities to address findings.
• Manage customer requests and maintain relevant customer satisfaction metrics, representing the company’s technical excellence and reliability.
• Collaborate with cross-functional teams to resolve quality issues and meet customer requirements, driving product quality improvements.

Skills

Communication skills

Negotiation skills

Presentation skills

Problem solving (8D)

Statistical techniques

Project management

Cross-functional collaboration

Semiconductor basics

Education

Bachelor's degree in Electronics Engineering, Electrical Engineering, Materials Science, Chemistry and Physics

Job description

United Microelectronics Corporation (UMC) is expanding its Singapore Fab and inviting engineers to join a next-generation hub. You will gain hands-on exposure to leading semiconductor technologies through guided mentorship, with clear career pathways designed to build core skills.

As part of a growth-focused team, you will work on quality and process improvements, coordinate audits, and collaborate across functions to meet customer requirements, contributing to the company’s manufacturing