Customer Projects Manager

Airswift; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Airswift in Singapore is seeking a Projects Manager to lead aircraft maintenance projects from planning through to release to service. You will act as the primary interface with customers and internal teams, ensuring on-time delivery, quality, and profitability.

You will collaborate with Engineering, Production, Supply Chain, and Finance, manage risks, and drive improvements while complying with regulatory requirements.

Qualifications

• Degree qualification or equivalent aviation industry experience.
• Strong knowledge of aircraft maintenance operations and project management.
• Experience coordinating multiple stakeholders in a fast-paced MRO environment.
• PM certifications (PMP/PRINCE2) are highly advantageous.

Responsibilities

• Lead aircraft maintenance projects from initiation through release to service.
• Act as the primary customer interface, managing communication and expectations.
• Monitor schedules, budgets, profitability, risks, and milestones.
• Coordinate with Engineering, Production, Supply Chain, and Finance for delivery.
• Ensure regulatory requirements, documentation, invoicing, and closure activities are completed on time.

Skills

Project management

Stakeholder management

Aviation maintenance knowledge

Regulatory compliance

Education

Degree qualification or equivalent aviation experience

Tools

PMP

PRINCE2

Job description

The Projects Manager is responsible for leading aircraft maintenance projects from planning through to aircraft release, acting as the primary point of contact between customers and internal stakeholders. This role ensures projects are delivered safely, on time, within budget, and to the highest quality standards while maintaining exceptional customer satisfaction.

Working closely with Engineering, Production, Supply Chain, Finance, and Operations teams, the successful candidate will coordinate resources, manage project risks, oversee commercial performance, and drive effective communication throughout the maintenance lifecycle. The role requires strong project management capabilities, commercial awareness, and the ability to manage multiple priorities in a fast-paced MRO environment.

The ideal candidate will possess strong aviation maintenance knowledge, excellent stakeholder management skills, and a proactive approach to problem-solving. They should be comfortable managing customer expectations, driving operational excellence, and identifying opportunities for continuous improvement while ensuring compliance with all regulatory and company requirements.

Key Responsibilities

• Lead aircraft maintenance projects from initiation through successful release to service.
• Act as the primary customer interface, managing communication, expectations, and project updates.
• Monitor project schedules, budgets, profitability, risks, additional work requests, and milestones.
• Coordinate with Engineering, Production, Supply Chain, and Finance teams to ensure successful project delivery.
• Ensure all regulatory requirements, documentation, invoicing, and project closure activities are completed accurately and on time.

Key Requirements

• Degree qualification or equivalent aviation industry experience.
• Minimum 4 years of experience within aviation, preferably in an MRO or aircraft maintenance environment.
• Strong understanding of aircraft maintenance operations, project management, and customer service.
• Proven ability to manage multiple stakeholders, priorities, and deadlines in a dynamic environment.
• PMP®, PRINCE2, or similar project management certification is highly advantageous.