Customer Project Manager [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore seeks a proactive project manager to lead customer relationships and end-to-end sales cycles, from RFPs/RFQs to delivery and after-sales support.

The role requires coordinating with international clients to tailor product and service solutions and building lasting partnerships to drive growth and satisfaction. The position also covers cross-functional coordination across R&D, manufacturing, and supply chain, ensuring projects meet deadlines, budgets and customer

Responsibilities

• 1. Manage the complete customer sales lifecycle, including RFPs, RFQs, NPI and after-sales support.
• 2. Serve as primary contact for international customers, understanding requirements and coordinating product/service solutions.
• 3. Build and maintain long-term customer relationships to support growth and satisfaction.
• 4. Monitor project progress to ensure compliance with specs, timelines and delivery commitments.
• 5. Coordinate with R&D, manufacturing, supply chain and other departments to ensure smooth project execution.
• 6. Lead project meetings, follow up on actions, resolve issues affecting schedules or deliverables.
• 7. Identify project risks, implement mitigation measures and monitor progress against targets.
• 8. Prepare regular updates, performance reports and progress reviews for management and customers.
• 9. Monitor server industry trends and technologies to support product planning.
• 10. Identify opportunities to expand relationships and improve offerings.
• 11. Assess risks with excess/inventory and negotiate material clearance and inventory disposition plans.

Job description

1. 1. Customer Relationship and Sales Cycle Management

   Manage the complete customer sales and project lifecycle, including Requests for Proposal (RFPs), Requests for Quotation (RFQs), New Product Introduction (NPI) and after-sales support.

   Serve as the primary contact for international customers, understand their requirements and coordinate suitable product and service solutions.

   Build and maintain long-term customer relationships to support business growth and customer satisfaction.

   Monitor project progress to ensure compliance with customer specifications, agreed timelines and delivery commitments.

2. 2. Cross-Functional Coordination

   Coordinate with R&D, manufacturing, supply chain and other relevant departments to ensure smooth project execution.

   Lead project meetings, follow up on action items and resolve issues affecting project schedules or deliverables.

   Facilitate communication between customers and internal teams to address technical and operational requirements.

3. 3. Project Planning and Reporting

   Develop project plans, schedules, budgets and milestones in accordance with customer and business requirements.

   Identify project risks, implement mitigation measures and monitor progress against agreed targets.

   Prepare regular project updates, performance reports and progress reviews for management and customers.

4. 4. Market and Technology Development

   Monitor server industry trends, emerging technologies and customer requirements to support product planning.

   Identify opportunities to expand customer relationships and improve product and service offerings.

   Work with internal teams to assess potential business opportunities and customer needs.

5. 5. Inventory and Excess Material Management

   Assess risks associated with excess and obsolete inventory and support initiatives to minimise financial exposure.

   Coordinate with customers to negotiate material clearance, cost-sharing arrangements and inventory disposition plans.

   Work with internal teams to improve inventory planning and reduce future excess material risks.

EA License No: 20C0270

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