customer maid service manager

render private limited; Singapore; Remote; SGD 25,000 - 39,000; Full time

Benefits offered by this job

Work from home

Flexible hours

Commission-based earnings

On-the-job training

Job summary

render private limited is seeking a Sales Administrator to support migrant domestic worker placements. You will handle inquiries via phone, WhatsApp, and walk-ins, schedule interviews, and maintain accurate customer records.

The role includes preparing biodata and documents, organizing files in Google Drive, and assisting the sales team with daily coordination. Ideal candidates are organized, detail-oriented, and patient with clients.

Qualifications

• 1 year of customer service, hospitality, or administrative support experience preferred.
• Experience with maid agency workflows is a plus.
• Fluency in English and another language to assist diverse clients.

Responsibilities

• Handle customer calls, walk-ins, and WhatsApp enquiries and route to the right consultant.
• Schedule interviews and appointments and follow up with customers.
• Enter and update customer and case records accurately.
• Prepare biodata, documents, forms, and PDFs.
• Keep case files organized in Google Drive.
• Support the sales team with day-to-day coordination.

Skills

Customer service

Administrative support

Organized

Communication

Problem solving

Empathy

Tools

WhatsApp

Google Drive

Google Docs

Google Sheets

Excel

Airtable

Job description

Roles & Responsibilities

We are looking to find suitable Sales Administrator candidates for migrant domestic workers.

What you’ll do

• Handle customer calls, walk-ins and WhatsApp enquiries, and pass them to the right consultant
• Schedule interviews and appointments, and follow up with customers
• Enter and update customer and case records accurately
• Prepare and organise biodata, documents, forms and PDFs
• Keep case files in Google Drive in order
• Support the sales team with day-to-day coordination

What we’re looking for

• Organised, careful and strong on detail
• Friendly and patient with customersPossession of a valid CEI (Certificate of Employment Intermediaries) certification is advantageous; training and sponsorship may be provided
• Minimum 1 year of experience in customer service, hospitality, or administrative support, with prior maid agency experience preferred
• Fluency in English and a second language to support communication with diverse client demographics
• Demonstrated high emotional intelligence, patience, problem-solving skills, and empathy to handle client interactions effectively
• Comfortable with WhatsApp, email, Google Drive, PDFs and basic Word and Excel, or Google Docs and Sheets. Airtable is an advantage
• Experience in admin or customer service is helpful but not required

Pay and benefits

• $2,200 - $3,500+ a month with additional commissions ( Depending on experience )
• On-the-job training, and a path to sales roles for strong performers
• Work From Home – Flexible remote working arrangements.
• Flexible Hours – Manage client engagements and follow-ups on your schedule.
• Commission-Based Earnings – Income linked to successful placements under agreed terms.

EA Licence No:15C7827