Customer Inventory Engineer

Ebara Elliott Energy; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ebara Elliott Energy in Singapore is seeking a Customer Inventory Engineer to support the sales team with technical expertise and exceptional service. You will develop spare parts strategies, tailor-made for each customer, and report directly to the SEA Sales Manager with actionable recommendations.

The role focuses on inventory optimization, regular customer engagements, data-driven analysis in Excel, and collaboration with customers to implement best practices in forecasting, rotation, and

Qualifications

• Strong technical background in rotating equipment, with a particular focus on steam turbines and/or centrifugal compressors.
• Proficiency in Microsoft Excel and other data analysis tools.
• Proficiency in Microsoft Word.
• Strong communication and interpersonal skills, both written and verbal.
• Ability to travel frequently within the SEA region.
• Experience in a customer-facing role (e.g., customer service, technical support).
• Sales experience within the rotating equipment industry is a bonus.

Responsibilities

• Conduct regular site visits to key customers in the SEA region to assess their spare parts inventory levels and identify potential gaps.
• Analyse customer usage patterns, historical data, and equipment specifications to develop and recommend optimized spare parts strategies.
• Collaborate with customers to identify and implement best practices for spare parts management, including inventory forecasting, stock rotation, and obsolescence management.
• Prepare detailed reports on site visits, inventory analyses, and spare parts recommendations for sales team action.
• Inform new opportunities for the sales team.
• Utilise Microsoft Excel to analyse data and prepare presentations.
• Provide technical support to customers on spare parts inquiries, availability, and ordering.
• Build and maintain strong relationships with key customer contacts.
• Contribute to the development of sales proposals and presentations as needed.

Skills

Rotating equipment expertise

Customer-focused

Strong communication

Travel willingness

Sales exposure in rotating equipment

Tools

Microsoft Excel

Microsoft Word

Data analysis tools

Job description

Overview & Responsibilities

The Customer Inventory Engineer will play a crucial role in supporting the sales team by providing technical expertise and exceptional customer service. This position will focus on deeply understanding customer needs related to spare parts inventory, developing and implementing effective spare parts strategies, and fostering strong customer relationships. The role will report directly to the SEA Sales Manager, providing clear and concise reports with actionable recommendations.

Nature of the job

This role is essentially a support engineer with a strong focus on customer inventory management and optimization, and on developing new sales opportunities in line with customer strategy. The engineer will approach each customer individually to ensure a tailor‑made strategy in line with their requirements.

Specific Job Responsibilities / Competencies

• Conduct regular site visits to key customers in the SEA region to assess their spare parts inventory levels and identify potential gaps.
• Analyse customer usage patterns, historical data, and equipment specifications to develop and recommend optimized spare parts strategies.
• Collaborate with customers to identify and implement best practices for spare parts management, including inventory forecasting, stock rotation, and obsolescence management.
• Prepare detailed reports on site visits, inventory analyses, and spare parts recommendations for sales team action.
• Inform new opportunities for the sales team.
• Utilise Microsoft Excel to analyse data and prepare presentations.
• Provide technical support to customers on spare parts inquiries, availability, and ordering.
• Build and maintain strong relationships with key customer contacts.
• Contribute to the development of sales proposals and presentations as needed.

Background And Experience

• Strong technical background in rotating equipment, with a particular focus on steam turbines and/or centrifugal compressors.
• Proficiency in Microsoft Excel and other data analysis tools.
• Proficiency in Microsoft Word.
• Strong communication and interpersonal skills, both written and verbal.
• Ability to travel frequently within the SEA region.
• Experience in a customer‑facing role (e.g., customer service, technical support).
• Sales experience within the rotating equipment industry is a bonus.

Base Location

Based in Singapore