Customer Inventory Engineer

Elliott Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Elliott Group in Singapore is seeking a Customer Inventory Engineer who will support the sales team by providing technical expertise and exceptional customer service. The role focuses on understanding customer needs related to spare parts inventory and developing effective strategies.

Key responsibilities include site visits, inventory analysis, and collaboration with customers to ensure optimized spare parts management. Proficiency in Microsoft Excel and strong communication skills are essential for success in this role.

Qualifications

• Strong technical background in rotating equipment, focusing on steam turbines and/or centrifugal compressors.
• Proficiency in data analysis tools, especially Microsoft Excel.
• Strong communication and interpersonal skills.

Responsibilities

• Conduct regular site visits to assess spare parts inventory levels.
• Analyze customer usage patterns and historical data.
• Collaborate with customers to optimize spare parts management.
• Prepare detailed reports on inventory analyses and recommendations.
• Provide technical support to customers on spare parts inquiries.
• Contribute to the development of sales proposals and presentations.

Skills

Technical expertise in rotating equipment

Proficiency in Microsoft Excel

Strong communication skills

Customer service experience

Tools

Microsoft Excel

Microsoft Word

Job description

## Customer Inventory EngineerApplylocations: Singaporetime type: Full timeposted on: Posted Todayjob requisition id: R3650## ## **Overview & Responsibilities****Overview & Responsibilities Purpose of the job** The Customer Inventory Engineer will play a crucial role in supporting the sales team by providing technical expertise and exceptional customer service. This position will focus on deeply understanding customer needs related to spare parts inventory, developing and implementing effective spare parts strategies, and fostering strong customer relationships. This position will report directly to the SEA Sales Manager, providing clear and concise reports with actionable recommendations. **Nature of the job** This role is essentially a support Engineer with a strong focus on customer inventory management and optimization and developing new sales opportunities in line with customer strategy. The role will require the engineer to approach each customer individually to ensure a tailormade strategy in line with their requirements.* Conduct regular site visits to key customers in the SEA region to assess their spare parts inventory levels and identify potential gaps.* Analyse customer usage patterns, historical data, and equipment specifications to develop and recommend optimized spare parts strategies.* Collaborate with customers to identify and implement best practices for spare parts management, including inventory forecasting, stock rotation, and obsolescence management.* Prepare detailed reports on site visits, inventory analyses, and spare parts recommendations.* Utilize Microsoft Excel to analyse data and prepare presentations.* Provide technical support to customers on spare parts inquiries, availability, and ordering.* Build and maintain strong relationships with key customer contacts.* Contribute to the development of sales proposals and presentations as needed.**Specific Job Responsibilities/competencies*** Conduct regular site visits to key customers in the SEA region to assess their spare parts inventory levels and identify potential gaps.* Analyse customer usage patterns, historical data, and equipment specifications to develop and recommend optimized spare parts strategies.* Collaborate with customers to identify and implement best practices for spare parts management, including inventory forecasting, stock rotation, and obsolescence management.* Prepare detailed reports on site visits, inventory analyses, and spare parts recommendations for sales team to action* Inform new opportunities for sales team.* Utilize Microsoft Excel to analyse data and prepare presentations.* Provide technical support to customers on spare parts inquiries, availability, and ordering.* Build and maintain strong relationships with key customer contacts.* Contribute to the development of sales proposals and presentations as needed.**Background And Experience*** Strong technical background in rotating equipment, with a particular focus on steam turbines and/or centrifugal compressor* Proficiency in Microsoft Excel and other data analysis tools.* Proficiency in Microsoft Word* Strong communication and interpersonal skills, both written and verbal.* Ability to travel frequently within the SEA region.* Experience in a customer-facing role (e.g., customer service, technical support).* Sales experience within the rotating equipment industry a bonus**Base Location** Based in Singapore