Customer-Facing Integrations Engineer

re-zoo-me; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

RED ALPHA CYBERSECURITY is seeking a Forward Integration Engineer to take our product from works to works for customers in Singapore. You will build integrations, write Python services, work with APIs and data, and support production deployments in collaboration with customers.

You’ll join a hands-on team at the intersection of software, cloud, and customer delivery, focusing on practical solutions, strong engineering fundamentals, and end-to-end ownership.

Qualifications

• 1–3 years of experience in software engineering, integration engineering, backend engineering, data engineering, cloud/infrastructure or a similar technical role.
• Bachelor's degree in Computer Science, Software Engineering, Information Systems or a related technical field.
• Comfortable with Python, Git, command line, HTTP/REST, JSON and basic SQL.
• Good understanding of software development fundamentals - testing, debugging, logging and version control
• Strong problem-solving habits: reproduce the issue, narrow down the cause, gather evidence and communicate clearly
• Able to explain technical concepts without hiding behind jargon
• Comfortable working directly with customers and collaborating across teams
• A strong sense of ownership - you care about whether the customer actually has a working solution, not just whether your code is complete
• Curious, adaptable and willing to learn unfamiliar technologies

Responsibilities

• Build integrations with customer APIs, databases, files, identity systems and enterprise services
• Develop backend and integration components in Python, including REST APIs, authentication, validation, retries, logging and testing
• Work with customer data: ingesting, validating, transforming and delivering reliable data pipelines or product features
• Support AI-enabled solutions such as RAG, tool calling and MCP-connected workflows
• Help deploy solutions using Docker, CI/CD and cloud services
• Troubleshoot real-world issues involving DNS, firewalls, routing, VPNs, certificates, permissions and service accounts
• Investigate problems systematically, gather evidence and work with engineering teams to resolve them
• Grow into Kubernetes and Infrastructure-as-Code as your experience develops
• Join customer calls, demos, implementation sessions and incident discussions
• Translate customer requirements into practical technical solutions
• Explain technical problems clearly to technical and non-technical stakeholders
• Own problems through to a usable outcome and keep customers informed along the way
• Build trust by being responsive, technically credible and transparent
• Write runbooks, architecture notes, API documentation and handover notes
• Build solutions that are tested, supportable and easy for other engineers to operate
• Identify recurring problems and help improve our deployment and implementation processes

Skills

Python

Git

REST/HTTP

SQL

Docker

CI/CD

Kubernetes

Education

Bachelor's degree in Computer Science, Software Engineering, Information Systems or related field

Tools

Python

Git

REST/HTTP

SQL

Docker

Kubernetes

CI/CD

Job description

RED ALPHA CYBERSECURITY is seeking a Forward Integration Engineer to take our product from works to works for customers in Singapore. You will build integrations, write Python services, work with APIs and data, and support production deployments in collaboration with customers.

You’ll join a hands-on team at the intersection of software, cloud, and customer delivery, focusing on practical solutions, strong engineering fundamentals, and end-to-end ownership.