Customer Experience Pro - Weekend Shifts & Data Privacy

HOME CLICK PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service company in Singapore seeks a Customer Service Executive to enhance customer experiences. You will communicate effectively, provide guidance on data protection, and drive service improvements through feedback analysis. The ideal candidate has experience in customer service, excellent communication skills, and a proactive approach in resolving issues. Joining a supportive team, you'll contribute to continuous growth and improvement in the service delivered.

Qualifications

• Proven experience in a customer service role with an understanding of best practices.
• Knowledge of personal data protection applicable in daily work.
• Strong interpersonal skills with a professional approach.

Responsibilities

• Communicating effectively with customers, addressing inquiries with empathy.
• Providing advice on personal data protection and ensuring compliance.
• Gathering and analyzing feedback to improve service delivery.

Skills

Customer-focused

Excellent communication

Problem-solving

Detail-oriented

Team player

Job description

A customer service company in Singapore seeks a Customer Service Executive to enhance customer experiences. You will communicate effectively, provide guidance on data protection, and drive service improvements through feedback analysis. The ideal candidate has experience in customer service, excellent communication skills, and a proactive approach in resolving issues. Joining a supportive team, you'll contribute to continuous growth and improvement in the service delivered.