Customer Experience & Operations Coordinator

FUKUYAMA ENGINEERING & CONSTRUCTION PTE. LTD.; Singapore; On-site; SGD 4,200 - 6,200; Full time

Job summary

FUKUYAMA ENGINEERING & CONSTRUCTION PTE. LTD. in Singapore is seeking an experienced administrative supervisor to lead the admin and customer service team and ensure business needs are met efficiently.

You will manage calls, emails, and other communications while coordinating logistics to guarantee smooth orders and deliveries. The ideal candidate excels in MS Office, demonstrates strong planning and time management, can multitask, and communicates clearly both verbally and in writing.

Qualifications

• Excellent knowledge of MS Office.
• Good planning and time management skills.
• Ability to multitask and prioritize daily workload.
• High level verbal and written communications skills; discretion and confidentiality.
• Strong team player, resourceful and systematic.

Responsibilities

• To oversee and manage the administrative and customer service team to ensure business needs are met effectively.
• Manage incoming communications and correspondences (e.g. calls, emails).
• Coordinate between logistics and office to ensure smooth orders and deliveries to customers/ clients.
• Preparing of month-end report.
• Perform any ad hoc duties as assigned by manager and management.

Skills

Planning & time management

Multitasking & prioritization

Verbal and written communication

Discretion & confidentiality

Team player, resourceful & systematic

Tools

MS Office

Job description

FUKUYAMA ENGINEERING & CONSTRUCTION PTE. LTD. in Singapore is seeking an experienced administrative supervisor to lead the admin and customer service team and ensure business needs are met efficiently.

You will manage calls, emails, and other communications while coordinating logistics to guarantee smooth orders and deliveries. The ideal candidate excels in MS Office, demonstrates strong planning and time management, can multitask, and communicates clearly both verbally and in writing.