Customer Experience & Operations Associate (Growth Path)

MINT MEDIA SPORTS PTE. LTD.; Singapore; On-site; SGD 26,000 - 38,000; Full time

Benefits offered by this job

On-the-job training

Mentorship

Career progression

Job summary

Prime Padel, a regional lifestyle and sports experience brand, is seeking a Customer Service Executive in Singapore. You will be the face of the company, delivering exceptional service while learning operations management and preparing for future leadership.

This entry-level role suits a fresh polytechnic graduate with an interest in media or sports. You will engage customers, assist with bookings, support marketing efforts, and participate in a structured management-training track that could

Qualifications

• Diploma from a polytechnic in business, comms/media, marketing or hospitality preferred.
• Excellent interpersonal and communication skills.
• Proactive and customer-focused mindset.
• Interest in sports and eagerness to learn about Padel.
• Ability to adapt in a fast-paced, growing environment.
• Willingness to take on additional responsibilities for career development.

Responsibilities

• Provide top-notch customer service by addressing inquiries, bookings, and feedback.
• Assist in the day-to-day operations of our Padel courts, ensuring a smooth and enjoyable experience for all customers.
• Support marketing and community-building initiatives to grow our customer base.
• Collaborate with the team to streamline processes and improve services.
• Participate in management training programs to prepare for future leadership roles.
• Contribute to the development and execution of expansion plans across the region.

Skills

Interpersonal skills

Communication

Proactive mindset

Customer-focused

Adaptable

Growth mindset

Education

Diploma from polytechnic

Job description

Prime Padel, a regional lifestyle and sports experience brand, is seeking a Customer Service Executive in Singapore. You will be the face of the company, delivering exceptional service while learning operations management and preparing for future leadership.

This entry-level role suits a fresh polytechnic graduate with an interest in media or sports. You will engage customers, assist with bookings, support marketing efforts, and participate in a structured management-training track that could