Customer Experience & Facilities Coordinator

PEOPLEFIRST HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Shuttle bus service at Tanah Merah MRT

Job summary

PEOPLEFIRST HR CONSULTANCY PTE. LTD. is recruiting a Customer Service Representative to join our Bowling Centre team in Singapore. You will provide frontline support to members and guests, handle daily operations, and ensure a friendly, efficient experience.

The role involves cashier duties, balance reconciliation, and maintaining excellent relations with club members and the public. Rotating shifts cover mornings to late evenings; shuttle bus access is provided at Tanah Merah MRT.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in Microsoft Office suite and customer service software.
• Ability to work in a fast-paced environment and manage multiple tasks.
• 5-day work week with rotating shifts.

Responsibilities

• Handle daily operation and maintaining of facilities within Bowling Centre
• Handle Cashier Counter and reconcile daily payment balance
• Maintain relationship with the Club's Members, guests and members of public by providing good customer service

Skills

Excellent communication

Interpersonal skills

Problem solving

Attention to detail

Multitasking

Tools

Microsoft Office

Customer service software

Job description

PEOPLEFIRST HR CONSULTANCY PTE. LTD. is recruiting a Customer Service Representative to join our Bowling Centre team in Singapore. You will provide frontline support to members and guests, handle daily operations, and ensure a friendly, efficient experience.

The role involves cashier duties, balance reconciliation, and maintaining excellent relations with club members and the public. Rotating shifts cover mornings to late evenings; shuttle bus access is provided at Tanah Merah MRT.