Customer Experience & Admin Coordinator

Confinement Angels Private Ltd; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Confinement Angels Private Ltd in Singapore is seeking a responsible Customer Service & Admin Executive to support customers and daily operations during confinement services. You will be a key contact for enquiries, coordinate arrangements, manage documentation, and ensure timely, professional support across channels including WhatsApp, phone, and email.

This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment, while

Qualifications

• Minimum formal education: GCE O-Level/N-Level or Diploma.
• Experience in customer service or administration preferred.
• Fluent written and spoken English.

Responsibilities

• Handle customer enquiries via WhatsApp, phone, and email during confinement period.
• Coordinate between customers and internal teams for service delivery.
• Prepare and maintain customer records and service documents.
• Check in with customers and collect feedback to improve service.
• Document complaints and coordinate follow-up actions with management.

Skills

Customer service

Administration

Hospitality

Service operations

English proficiency

Microsoft Office

Google Workspace

Organisational skills

Time management

Multitasking

Attention to detail

Education

GCE O-Level / N-Level

Diploma

Tools

Microsoft Office

Google Workspace

Job description

Confinement Angels Private Ltd in Singapore is seeking a responsible Customer Service & Admin Executive to support customers and daily operations during confinement services. You will be a key contact for enquiries, coordinate arrangements, manage documentation, and ensure timely, professional support across channels including WhatsApp, phone, and email.

This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment, while